✨ AI Summary
The Admin (Alex) position is responsible for service coordination, including scheduling appointments, processing work orders, and providing technician support. Key duties involve managing inventory, maintaining accurate documentation, preparing reports, and ensuring compliance with company policies and safety regulations. This full-time, on-site role requires a Bachelor's degree and 3-5 years of administrative experience, preferably in the home appliances or service industry, along with strong organizational, communication, and Microsoft Office skills.
Requirements
Bachelor's degree.3 - 5 years of experience in administrative roles, preferably in the home appliances or service industry.Strong organizational and multitasking abilities.Excellent communication and interpersonal skills.Proficiency in Microsoft Office Suite.
Description
Service Coordination:Schedule Appointments: Coordinate and schedule service appointments, ensuring optimal technician deployment.Follow-Up: Ensure follow-up with customers to confirm service completion and satisfaction.Work Orders: Process and manage service requests and work orders, ensuring accuracy and timely execution.Technician Support: Assign tasks to technicians, manage their schedules, and provide necessary support for efficient service delivery.Inventory Management: Monitor and the inventory of parts and tools, ensuring availability and order supplies as needed.Administrative Duties:Documentation: Maintain accurate records of service requests, repairs, and customer interactions.Reporting: Prepare regular reports on service performance, customer feedback, and inventory levels for management review.Compliance: Ensure all activities comply with company policies, safety regulations, and industry standards.