✨ AI Summary
The Technical Support / IT Specialist will provide comprehensive technical assistance for hardware, software, and network issues. Responsibilities include installing, configuring, and maintaining IT equipment, troubleshooting Windows operating systems and Microsoft 365 applications, and supporting users to ensure timely resolution of technical problems. The role also involves assisting with network connectivity and IT infrastructure maintenance, as well as documenting technical issues and their solutions. This is a full-time, on-site position.
Requirements
Bachelor's degree in Computer Science, Information Technology, or a related field.1–3 years of experience in Technical Support / IT.Good knowledge of Windows OS, Microsoft 365, Networking, and Hardware/Software Troubleshooting.Strong communication and problem-solving skills.Ability to work independently and as part of a team.Job DetailsLocation: 10th of Ramadan CityExperience: 1–3 YearsCareer Level: Experienced (Non-Manager)Employment Type: Full Time
Description
Provide technical support for hardware, software, and network-related issues.Install, configure, and maintain computers, printers, and other IT equipment.Troubleshoot Windows operating systems and Microsoft 365 applications.Support users with technical issues and ensure timely resolution.Assist in maintaining network connectivity and IT infrastructure.Document technical issues and solutions.