Requirements
Requirements include experience in requirements gathering, business analysis, solution architecture and design, Zoho application implementation and administration, workflow automation, custom development, API integrations, data migration, customer communication, stakeholder management, testing, and support.
Description
Bevatel is hiring a CRM Engineer (Zoho Implementer) to join its dynamic team.Company: Bevatel (Cloud Contact Center & Business Communications)Website: https://www.bevatel.com/Location: Dokki-Giza (100% on-site)Employment Type: Full-timeKey Responsibilities:Gather and analyze customer business requirements and processes. Conduct discovery sessions and workshops with stakeholders. Design and recommend solutions using Zoho applications. Configure, customize, and implement Zoho products based on customer needs. Develop custom functionality, automations, workflows, and integrations. Build solutions using Zoho Creator, Zoho Flow, and Deluge. Integrate Zoho applications with third-party systems and APIs. Perform data migration, testing, and deployment activities. Train customers and provide post-implementation support. Document requirements, solution designs, and technical specifications. Collaborate with internal teams to ensure successful project delivery. Identify opportunities for process improvement and additional automation. Understanding of systems best practices, sales processes, customer lifecycle management, and business process automation. Experience with system integrations, APIs, and data migration projects. Familiarity with low-code/no-code platforms and workflow automation tools. RequirementsRequirements gathering and business analysis. Solution architecture and design. Zoho application implementation and administration. Workflow automation and custom development. API integrations and data migration. Customer communication and stakeholder management. Testing, training, and support. BenefitsCompetitive base salary. Comprehensive social and medical insurance coverage. Dynamic, collaborative workspace in Dokki. Clear career progression paths within a growing regional cloud tech provider.