✨ AI Summary
The Operation Specialist will be responsible for managing freight rates, building relationships with shipping lines, and preparing shipping documentation. This role involves negotiating rates, processing Telex Release requests, and coordinating with customers and overseas agents to ensure efficient shipment execution. The specialist will also resolve operational issues and maintain accurate operational records.
Key requirements include a preferred Bachelor's degree and at least 1 year of experience in freight forwarding or shipping operations. Candidates should have a good understanding of sea freight procedures, shipping documentation, and experience with shipping lines and international agents. Strong communication, negotiation, and organizational skills, along with proficiency in Microsoft Office and English, are essential.
Requirements
QualificationsBachelor's degree (preferred).1+ years of experience in freight forwarding or shipping operations.Good knowledge of sea freight procedures and shipping documentation.Experience dealing with shipping lines and international agents.Strong communication and negotiation skills.Excellent organisational and multitasking abilities.Good command of English (written and spoken).Proficiency in Microsoft Office (Excel, Outlook, Word).
Description
Obtain freight rates and quotations from shipping lines and carriers.Build and maintain strong relationships with shipping lines and logistics partners.Negotiate freight rates and service terms whenever possible.Prepare and manage shipping documentation, including Bills of Lading, manifests, and related documents.Create and submit SI accurately and on time.Prepare and process Telex Release requests and coordinate with shipping lines.Follow up on bookings, vessel schedules, and shipment status.Coordinate with customers, overseas agents, and internal departments to ensure efficient shipment execution.Resolve operational issues and provide timely updates to clients.Ensure compliance with shipping line requirements and international shipping regulations.Maintain accurate operational records and documentation.