Operation Specialist

🏢 Elsafa Trading ( Elgendy )
📍 Cairo, EgyptFull-timeOn-site
📅 Posted: 1mo ago🔄 Updated: 1mo ago
CV%
✨ AI Summary
The Operation Specialist will be responsible for communicating shipment updates to clients, handling customer inquiries, and managing logistics-related emails. This role involves organizing customs and shipping documents, tracking document renewals, and following up on shipments under customs clearance. The specialist will also prepare reports on shipment status and coordinate with internal teams to streamline operations. A Bachelor's degree in business administration or logistics, along with experience in shipping or customer relationship management, is required. Strong communication, organizational, and computer skills are essential.
Required Skills
Soft Skills & Professional Competencies
○Communication○Follow-Up○People Management
Information Technology
○Technical Documentation○NIST○SCM Software
Other
○customs procedures○international shipping○email systems○customer care
Engineering, Construction & Trades
○MEP Coordination
Productivity & Workplace Tools
○Microsoft Office
Finance, Legal & Governance
○Business Continuity
Operations, Logistics & Supply Chain
○Operations Management○Logistics
Business, Sales & Management
○Customer Success
Requirements
Education: Bachelor’s degree in business administration, Logistics, or a related field.Experience: Previous experience in shipping, customs clearance, or customer relationship management.Skills:Strong communication skills (both verbal and written).Ability to manage and organize documents and files efficiently.Familiarity with basic customs procedures and international shipping.Strong follow-up and coordination skills across teams.Proficiency in computer software, especially email systems and Microsoft Office.
Description
Communicate with clients to provide shipment updates and ensure timely delivery.Handle customer inquiries and provide support.Manage and respond to logistics-related emails.Organize and maintain customs and shipping documents.Track document renewals (e.g., permits, invoices).Follow up shipments under customs clearance and report delays.Prepare regular and special reports on shipment status.Coordinate with internal teams to streamline operations.
✨ Premium Match Details
Deep-dive CV analysis, customized Cover Letters, and Interview prep!
📊 Match Analysis
Insights against your active CV
📊
Personalized Match Analysis
Upload your CV to see exact matching percentages, detailed skills mapping, and gap analysis for this role.
🎯 Overalli74%
⚡ Skillsi85%
View Breakdown
Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
View Breakdown
Local: 19600%
🏗️ Career Fiti91%
View Breakdown
Seniority: 91.0
📋 Requirementsi67%
View Breakdown
Domain: 67.0
🔥 Motivationi78%
View Breakdown
Title Fit: 78.00