Requirements
Candidates should possess strong Account Management and Sales skills, solid Technical Support and Troubleshooting skills, and Project Management skills. Relevant experience in electrical engineering, power systems, or medium voltage equipment is highly beneficial. A Bachelor's degree in Engineering (Electrical or related field) or equivalent technical background is preferred, along with strong communication and presentation skills, proficiency in MS Office and basic CRM tools, and good organizational and time-management skills. Ability to work on-site, collaborate with cross-functional teams, and travel to customer locations is required.
Description
Company Description INSULA (Misr Electric Insulators INSULA) is a partnership company established in 1989 under license from KWK-Messwandler, Germany, now known as ELEQ Company. The company supplies high-quality instrument transformers and insulators to electric switchboard manufacturers, serving the medium voltage sector up to 36 kV. INSULA's team consists of highly qualified and experienced engineers specializing in design, manufacturing, testing, and R&D for current transformers that meet DIN 42600 standards for indoor applications. The organization is focused on technical excellence, reliable products, and long-term partnerships with customers and industry stakeholders.Role Description The Technical Account Manager is a full-time, on-site role based in Qesm 2nd 6 October. This role is responsible for managing key customer accounts, understanding their technical requirements, and ensuring that INSULA's instrument transformers and insulators meet their operational needs. Day-to-day tasks include providing technical support and troubleshooting, coordinating with engineering and production teams, and overseeing the timely delivery of projects and orders. The Technical Account Manager will prepare technical proposals, support sales activities with product expertise, and maintain accurate records of customer interactions and project status. This role also involves regularly visiting customers, gathering feedback, and contributing to continuous improvement of products and services.QualificationsCandidates should possess strong Account Management and Sales skills to build relationships, identify opportunities, and support revenue growth.Candidates should possess solid Technical Support and Troubleshooting skills to respond to customer inquiries and resolve technical issues effectively.Candidates should possess Project Management skills to plan, coordinate, and follow up on customer projects from initiation to completion.Relevant experience in electrical engineering, power systems, or medium voltage equipment (e.g., transformers, insulators) is highly beneficial.Bachelor's degree in Engineering (Electrical or related field) or equivalent technical background is preferred.Strong communication and presentation skills, with the ability to explain complex technical concepts to non-technical stakeholders.Ability to work on-site, collaborate with cross-functional teams, and travel to customer locations as needed.Proficiency in MS Office and basic CRM tools, with good organizational and time-management skills.