Customer Account Manager

🏢 Leeds
📍 Giza, EgyptFull-timeOn-site
📅 Posted: 1mo ago🔄 Updated: 1mo ago
CV%
✨ AI Summary
The Customer Account Manager will be responsible for managing a portfolio of key accounts, driving relationship development and organic growth. This role involves identifying new revenue opportunities, preparing client presentations and proposals, negotiating contract price increases, and serving as a liaison between clients and internal departments. The Account Manager will also maintain client records, attend industry events, and collaborate with cross-functional teams to ensure client commitments are met. Additionally, the position requires identifying process improvements, providing updates to senior management, and meeting commercial growth targets.
Required Skills
Productivity & Workplace Tools
Microsoft Office
Soft Skills & Professional Competencies
NegotiationTime ManagementOrganization
Other
customer carecustomer support
Business, Sales & Management
Customer SuccessReal Estate Sales
Requirements
●      Bachelor’s degree in business, Marketing, engineering or a related field (preferred).●      1 -3 years of experience in similar position.●      Strong organizational, negotiation, and time-management skills.●      Proficient in MS Office Suite.●  Must own a car
Description
●      Manage a portfolio of key accounts with full ownership of relationship development and growth.●      Actively identify new revenue opportunities for organic growth within existing accounts and collaborate with internal teams to develop and deliver effective solutions.●      Prepare and deliver professional, compelling client presentations and proposals.●      Negotiate and drive contract price increases to enhance account profitability.●      Serve as a liaison between clients and internal departments to ensure expectations are met and exceeded.●      Maintain comprehensive and up-to-date client records, reporting, and documentation.●      Attend client meetings, industry events, and networking opportunities to strengthen relationships and represent the company.●      Work closely with cross-functional teams (Operations, Marketing, Finance) to ensure timely delivery of client commitments.●      Identify and implement process improvements to boost client satisfaction, service delivery, or internal productivity.●      Provide regular updates to senior management on account status, risks, and opportunities.●      Responsible for accounts organic growth and meeting commercial growth target.
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00