✨ AI Summary
The Telecaller role involves conducting outbound calls to potential customers to promote products or services for Al Saffron Travel & Tourism. Responsibilities include maintaining detailed records in the CRM system, qualifying leads through probing questions, and providing accurate information about products, services, and pricing. The ideal candidate will have 1-3 years of experience in tele calling, sales, or customer service, be fluent in English, and possess strong interpersonal skills for effective communication.
Conduct outbound calls to potential customers to promote products or services, ensuring a clear understanding of their needs.Maintain detailed records of calls, inquiries, and customer interactions in the CRM system to track progress and follow-ups.Qualify leads by asking probing questions to determine their suitability and interest level, maximizing conversion opportunities.Provide accurate information about products, services, and pricing to answer customer queries effectively and build trust.
Requirements
1-3 years of experience in tele calling, sales, or customer service, showcasing a proven track record of success.
Fluency in English, with proficiency in additional languages considered a significant advantage.
Strong interpersonal skills, enabling effective communication and rapport-building with diverse customers.
Description
Conduct outbound calls to potential customers to promote products or services, ensuring a clear understanding of their needs.Maintain detailed records of calls, inquiries, and customer interactions in the CRM system to track progress and follow-ups.Qualify leads by asking probing questions to determine their suitability and interest level, maximizing conversion opportunities.Provide accurate information about products, services, and pricing to answer customer queries effectively and build trust.