Requirements
Candidates must have 2-4 years of experience in account management, partner success, business development, or similar roles, preferably in tech, e-commerce, or F&B sectors. A Bachelor's degree in Business, Economics, or a related field is required, along with strong analytical skills in Excel/Google Sheets and excellent interpersonal, communication, and negotiation skills.
Description
Job description / Role
Job Type
Full Time
Job Location
Dubai, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Sales - Retail
Company Industry
Transport, Logistics & Warehousing
About the team
The Food team at Careem is at the forefront of transforming how people experience food delivery across the UAE. As part of one of the fastest-growing verticals, we are a dynamic group of professionals driven by innovation, data, and our mission to simplify and improve lives. We work closely with partners, operations, and product teams to ensure seamless, delightful food delivery experiences for our customers.
About the role
We are looking for an Account Manager to join our Food - UAE team in Dubai. This role is responsible for owning and nurturing relationships with our restaurant partners to help them grow and succeed on the Careem platform. You will play a critical role in optimizing partner performance, improving operational metrics, and driving strategic initiatives that benefit both Careem and our partners.
What you'll do
Manage a portfolio of restaurant partners, ensuring strong relationships and satisfaction.
Drive partners' performance through business reviews, data insights, and strategic recommendations.
Collaborate cross-functionally with Operations, Marketing, and Product teams to execute growth initiatives.
Identify and resolve partner concerns swiftly to ensure a high-quality experience.
Monitor and analyze partner performance metrics, identifying areas for improvement.
Support onboarding and training of new partners to set them up for success.
Advocate internally for partner needs and work with relevant teams to drive platform improvements.
What you'll need
2-4 years of experience in account management, partner success, business development, or similar roles, preferably in tech, e-commerce, or F&B sectors.
Proven track record of managing external stakeholders and influencing decision-making.
Strong analytical skills with proficiency in Excel/Google Sheets and data interpretation.
Excellent interpersonal, communication, and negotiation skills.
A problem-solving mindset with a bias for action and continuous improvement.
Ability to work cross-functionally in a fast-paced, collaborative environment.
Bachelor's degree in Business, Economics, or a related field.
Where you'll be
Based in Dubai, reporting to the Commercial Lead for Food UAE.
Hybrid working environment with on-ground visits to key partners as needed.
What we'll provide you
We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full-time Careem colleague, you will be able to:
Work and learn from great minds by joining a community of inspiring colleagues.
Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
Explore new opportunities to learn and grow every day.
Work remotely from any country in the world for 30 days a year with unlimited vacation days per year.
Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
About the Company
We are a brand that aims to simplify people's lives by revolutionizing the transportation industry. A brand that strives to inspire everyone it interacts with, and supports every single person who dares to believe. #BeCareem
Careem is the MENA region's leading ride-hailing service and newest Tech Unicorn. With 30% monthly growth, we now operate in 50+ cities across 11 countries and host over 6 million users. With our recent Series D funding success, we are positioned on the cusp of significant scale and well on target to deliver our goal of creating one million jobs in the region by 2018.
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