Description
Account Manager Key Responsibility : Client Relationship & Account Ownership-Serve as the primary point of contact for all assigned clients, sponsors, brand partners andthe shows throughout the project lifecycle.-Understand client goals, brand guidelines, and KPIs to ensure all podcast content, anddeliverables align with expectations.Project & Production Coordination-Plan, organize, and coordinate all stages of podcast production, ensuring alignment withclient objectives.-Develop and maintain detailed timelines and trackers to ensure deliverables meet clientexpectations.-Act as the hub between clients, production, creative, and technical teams to ensureaccuracy and efficiency.-Attend on-site shoots when necessary to ensure client experience is well-managed andexpectations are met.Sponsorship & Brand Partnership Management-Lead communication with all stakeholders regarding deliverables, approvals, andcampaign execution.-Assist in developing sponsorship and partnership proposals based on client needs andplatform opportunities.-Ensure all sponsor deliverables (logo placements, live reads, brand mentions,integrations) are executed and approved.Content Delivery & Approvals-Manage the client review cycle by organizing briefings, collecting feedback, andensuring revisions are applied accurately.-Coordinate the delivery of final assets, ensuring all client requirements and brandguidelines are met.Internal Coordination-Work closely with producers, editors, and creative teams to translate client requirementsinto clear production tasks.-Maintain accurate documentation and archiving of all materials, approvals, andcommunications.-Ensure cross-department alignment, particularly finance, procurement, and production.Budgeting, Finance & Admin Oversight-Track and manage account budgets, billing schedules, and expenses in coordination withthe finance team.-Raise PRs and follow up on POs to ensure smooth financial flows.-Ensure all contracts and agreements for clients and partners are signed, processed, andfiled.Performance Tracking & Reporting-Prepare weekly progress reports outlining project status, milestones, risks, and projects’updates.-Monitor performance KPIs for sponsored episodes and campaigns.-Provide management with insights, risks, and recommendations to optimize clienthappiness and account growth.Client Experience & Relationship Development-Maintain professional, clear, and proactive communication with clients at all stages.-Represent the company professionally in meetings, shoots, and events.-Identify opportunities for account growth, renewals, and upselling of new podcastservices.