✨ AI Summary
We are seeking a Receptionist in Alexandria to be the first point of contact for visitors and callers. Responsibilities include greeting guests, answering phones, scheduling appointments, maintaining the reception area, updating customer information, and assisting with administrative tasks. The role requires providing excellent customer service and maintaining confidentiality.
Key requirements include a Bachelor's degree, 2-3 years of CRM experience, strong organizational and communication skills, a presentable appearance, and proficiency in Microsoft Office and English.
Requirements
Bachelor’s degree.2-3 years of experience in CRM.Excellent organizational and communication skills.Presentable.Excellent commands of Microsoft OfficeExcellent English Skills.
Description
Greeting and welcoming customers who visit the office.Facilitate any customer requirements for Carry-In service.Answering phone calls and directing them to the appropriate department or person.Scheduling appointments and meetings for clients and staff.Maintaining a clean and organized reception area.Recording and updating customer information on system.Responding to customer inquiries and complaints in a timely and professional manner.Assisting with administrative tasks such as filing, data entry, and correspondence.Coordinating with other departments to ensure customer needs are met.Providing excellent customer service to ensure customer satisfaction.Maintaining confidentiality of customer information and ensuring data security.