Customer Care Agent (English B2)

🏢 Etisalat Egypt
📍 Cairo, EgyptFull-timeOn-site
📅 Posted: 3d ago🔄 Updated: 3d ago
CV%
✨ AI Summary
The Customer Care Agent will be responsible for providing customer support to Etisalat UAE customers via phone calls. Key responsibilities include responding to inquiries, resolving issues, delivering accurate information about products and services, and maintaining service quality standards. The role requires strong communication and problem-solving skills, with an English level of B2. This is an entry-level, full-time, on-site position in Cairo, Egypt.
Required Skills
Soft Skills & Professional Competencies
CommunicationProblem Solving
Business, Sales & Management
Customer Success
Hospitality, Retail & Customer Service
Call Center Experience
Other
customer carecustomer supportenglishinsurancepromotingenglish account
Education & Training
TeachingTraining Delivery
Productivity & Workplace Tools
Excel
🎁 Benefits & Perks
Commission up to 700 AED, Fast career growth, Social & medical insurance, 3K bonus, Referral bonus 6K EGP, Opportunity to travel to UAE
Requirements
Graduates only.Maximum age: 34 years.English level: B2.Strong written communication and problem-solving skills.Ability to work rotational shifts.
Description
Provide customer support to Etisalat UAE customers through calls.Respond to customer inquiries in a timely and professional manner.Resolve customer issues while ensuring a high level of customer satisfaction.Deliver accurate information about products and services.Maintain service quality standards and achieve performance targets.Handle customer interactions in accordance with company policies and procedures.What’s in it for you?Net Salary 19K EGP + Commission up to 700 AEDFast career growth (In-source)Social & medical insurance3K bonusReferral bonus 6K EGPOpportunity to travel to UAE 
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00