Call Center Agent (English B2)

🏢 Etisalat Egypt
📍 Cairo, EgyptFull-timeOn-site
📅 Posted: 2w ago🔄 Updated: 2w ago
CV%
✨ AI Summary
This role involves providing customer support to Etisalat UAE customers via phone, responding to inquiries professionally, and resolving issues to ensure high customer satisfaction. Responsibilities include delivering accurate product information, maintaining service quality, and adhering to company policies. The position offers a net salary of 19K EGP with commission, fast career growth, social and medical insurance, and various bonuses.
Required Skills
Other
○English○customer care○customer support○insurance○promoting○english account
Soft Skills & Professional Competencies
○Communication○Problem Solving
Hospitality, Retail & Customer Service
○Call Center Experience
Business, Sales & Management
○Customer Success
Education & Training
○Teaching○Training Delivery
Productivity & Workplace Tools
○Excel
🎁 Benefits & Perks
Net Salary 19K EGP + Commission up to 700 AED, Fast career growth (In-source), Social & medical insurance, 3K bonus, Referral bonus 6K EGP
Requirements
Graduates only.Maximum age: 34 years.English level: B2.Strong written communication and problem-solving skills.Ability to work rotational shifts.
Description
Provide customer support to Etisalat UAE customers through calls.Respond to customer inquiries in a timely and professional manner.Resolve customer issues while ensuring a high level of customer satisfaction.Deliver accurate information about products and services.Maintain service quality standards and achieve performance targets.Handle customer interactions in accordance with company policies and procedures.What’s in it for you?Net Salary 19K EGP + Commission up to 700 AEDFast career growth (In-source)Social & medical insurance3K bonusReferral bonus 6K EGPOpportunity to travel to UAE 
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00