Requirements
Minimum 3-5 years of supervisory or management experience in food and beverage operations within a hospitality setting. Proven leadership and team management skills with ability to motivate and develop staff. Strong knowledge of food and beverage operations, menu planning, service standards, and proficiency with POS systems and restaurant management software. Knowledge of health, safety, and sanitation regulations is required. Multilingual abilities (Arabic and English preferred) are advantageous.
Description
Company DescriptionRaffles & Fairmont Red Sea, positioned in the Kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. With 361 rooms, eleven distinct dining concepts, including overwater restaurants with views of the Red Sea and the mangroves, and a spa. The resort will be situated next to an 18 hole championship golf course, reflecting Fairmont's association as a world class golf destination. It will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled islands, dormant volcanoes, rich marine habitat, and ancient archaeological sites.Job DescriptionFairmont The Red Sea is seeking a dynamic and professional Food & Beverage Supervisor to join our team in Umluj, Saudi Arabia. In this supervisory role, you will oversee daily food and beverage operations, lead a dedicated team, and ensure exceptional service standards that align with Fairmont's commitment to excellence. You will be instrumental in maintaining operational efficiency while delivering outstanding guest experiences in our luxury resort setting.Supervise and manage food and beverage staff, including scheduling, training, and performance evaluations to ensure a motivated and skilled teamMaintain consistent service quality and operational standards across all F&B outlets, ensuring compliance with company policies and proceduresMonitor inventory levels, manage costs, and implement strategies to optimize profitability while maintaining quality standardsEnsure health, safety, and sanitation regulations are strictly adhered to in all food preparation and service areasAddress guest concerns and complaints promptly and professionally, resolving issues to ensure customer satisfactionCoordinate with kitchen and service teams to ensure smooth operations during peak service periodsConduct staff training and development programs to enhance service skills and product knowledgeAnalyze operational metrics and prepare reports on performance, identifying areas for improvementManage reservations, special events, and customized dining experiences to exceed guest expectationsMaintain organized records of staff schedules, inventory, and financial reportsQualificationsMinimum 3-5 years of supervisory or management experience in food and beverage operations within a hospitality settingProven leadership and team management skills with the ability to motivate and develop staffStrong knowledge of food and beverage operations, menu planning, and service standardsExcellent communication and interpersonal skills with a customer-focused approachProficiency with point-of-sale (POS) systems and restaurant management softwareSolid understanding of inventory management, cost control, and budget managementDemonstrated problem-solving abilities and decisiveness in high-pressure environmentsKnowledge of health, safety, and sanitation regulations in food service operationsAbility to work flexible hours, including evenings, weekends, and holidays as requiredMultilingual abilities (Arabic and English preferred) are advantageousStrong organizational and time management skills with attention to detailAbility to work collaboratively with diverse teams in a luxury hospitality environmentAdditional InformationWhat's In It For You...The opportunity to join Accor, a leading global hospitality group with an exceptional portfolio of luxury brands.The chance to define the pre-opening operations for two iconic resorts at one of the world's most anticipated new destinations.Become part of a team dedicated to creating unparalleled luxury hospitality experiences.A competitive package and excellent opportunities for professional growth.Outstanding discounts across the global Accor and luxury brand network.