✨ AI Summary
We are seeking an experienced Presales Engineer to support sales growth in the region by providing pre-sales design support and proposal development, as well as post-sales technical and product support. The role involves recommending, designing, and quoting solutions that meet customer needs, preparing designs in AutoCAD, and collaborating with sales and product management teams. The Presales Engineer will also provide feedback on customer technical requirements, advise the commercial team on product benefits and competitive comparisons, and maintain product technical documentation.
Key responsibilities include organizing and conducting customer technical training, delivering product overviews, leading pre-sales presentations, and providing after-sales technical support. The ideal candidate will have a Bachelor of Technology/Engineering in Computers, a minimum of 2 years of technical experience in the Fire Detection industry, and demonstrated abilities in the key areas of the job. Strong communication, teamwork, attention to detail, organizational skills, computer proficiency, and expertise in AutoCad are required.
SummaryWe are looking for an experienced and highly motivated Specialist, pre-sales design support and proposal development, essential to the success of the sales growth of the region. In addition, he/she will also provide post-sales technical and product support. RoleIn order to grow our products and services sold in the respective geographical area(s). The Pre- Sales Eng activity will have the focus on identifying and targeting the following:Recommend, design, and quote that meet/ex
Requirements
Job requirements
Minimum of 2 years technical experience in the Fire Detection industry with demonstrated abilities in some of the key areas of the job
Good communication skills.
Ability to work within a team environment.
Attention to detail and the ability to organize effectively.
Proven technical & design skills; enjoys multiple assignments or projects in a wide range of product applications.
Computer proficiency in all common business and engineering applications.
Good knowledge and understanding of various software packages such as Word, Excel, PowerPoint.
AutoCad is a must.
Person Specification
Dynamic, results-driven self-starter; works independently.
High degree of personal and business ethics.
Strong interpersonal skills, resourceful and committed team player.
Excellent presentation and communication skills.
Ability to understand and analyze customer´s needs.
A Customer and Service approach, intuitive, positive and creative.
Strong analytic mind.
Description
SummaryWe are looking for an experienced and highly motivated Specialist, pre-sales design support and proposal development, essential to the success of the sales growth of the region. In addition, he/she will also provide post-sales technical and product support. RoleIn order to grow our products and services sold in the respective geographical area(s). The Pre- Sales Eng activity will have the focus on identifying and targeting the following:Recommend, design, and quote that meet/exceed customer needs.Expert in preparing design and drawings in AutoCAD.Liaise closely with sales team & product management to develop region-specific solutions.Provide regular feedback on customers’ technical requirements and complaints in relation and competitive products.Advise the commercial team on the benefits of products, competitive comparisons, and recommend cost-effective solutions.Maintain accurate, up-to-date records of product technical documentation, test reports, approvals, certification, etc. Organize and conduct customer technical training jointly with the commercial team.Deliver product overviews and lead pre-sales presentations to clients & consultants. Provide and coordinate after-sales technical support to Business Partners & end users.Provide partial telephone technical support.