✨ AI Summary
The Solution Manager will be the local integrated-solutions backbone for the KSA subsidiary, responsible for managing resource alignment and after-sales support for carrier-type business by leveraging local operator and partner resources. This role involves designing and supporting integrated solutions for ICT projects, including leased lines, internet resale, and cloud services. The position requires developing and maintaining local partner and supplier relationships, supporting sales in customer development, and coordinating daily communications with operators and partners to enhance delivery responsiveness.
Candidates must possess a Bachelor's degree in Telecommunications, Computer Science, or a related field, with a minimum of 5 years of experience in the Saudi Arabian/Middle Eastern telecom or ICT industry, including at least 3 years with a telecom operator or a closely partnered company. A key requirement is possessing local operator resources and at least 3 close operator/OTT partnerships. The ability to design and support integrated solutions, familiarity with ICT services like enterprise networks, cloud, and leased lines, strong communication, coordination, and customer relationship skills, and a proactive, ownership-driven mindset are essential. English is the working language, with Arabic fluency being a plus.
Requirements
Bachelor's degree or above in Telecommunications, Computer Science or related fields. Minimum 5 years of experience in the telecom or ICT industry in Saudi Arabia / Middle East, including at least 3 years at a telecom operator or a company deeply partnered with operators. Possess local operator resources with at least 3 close operator / OTT partnerships. Capable of integrated solution design and support, familiar with ICT services such as enterprise networks, cloud and leased lines. English as a working language; fluency in Arabic is a plus. Result-oriented, with strong communication, coordination and customer relationship skills. Strong sense of ownership with a proactive and timely response mindset.
Description
Local integrated-solutions backbone of the KSA subsidiary, leveraging local operator and partner resources to manage resource alignment and after-sales closed-loop for carrier-type business, while supporting the delivery of integrated solutions.Design and support integrated solutions for ICT projects, working with the team to deliver solutions.Leverage local operator resources (stc, Mobily, Zain, etc.) to manage resource alignment, commercial coordination and after-sales closed-loop for carrier-type business such as leased lines, internet resale and cloud.Develop and maintain local partner and supplier resources to strengthen collaboration with local integrators and operators.Support the sales team in local customer development and relationship management.Handle day-to-day communication and coordination with operators and partners to improve delivery responsiveness.QualificationsBachelor's degree or above in Telecommunications, Computer Science or related fields.Minimum 5 years of experience in the telecom or ICT industry in Saudi Arabia / Middle East, including at least 3 years at a telecom operator or a company deeply partnered with operators.Possess local operator resources with at least 3 close operator / OTT partnerships.Capable of integrated solution design and support, familiar with ICT services such as enterprise networks, cloud and leased lines.English as a working language; fluency in Arabic is a plus.Result-oriented, with strong communication, coordination and customer relationship skills.Strong sense of ownership with a proactive and timely response mindset — able to follow through and close the loop on project and customer needs promptly, without shifting or deferring responsibilities.Note:These are permanent headcount positions within the company. Specific job grade and compensation are subject to negotiation. Requirements may be moderately relaxed for outstanding candidates.Interested parties please apply in full resume with current and expected salary by e-mail to [HIDDEN TEXT]. Please indicate the reference in the subject line.All personal data collected will be used for recruitment and employment related purpose only.