Requirements
Requires 5+ years on the ServiceNow platform with at least one completed cloud migration. Strong knowledge of ServiceNow architecture (MID Servers, cloning, upgrade paths) and hands-on experience with GCP networking concepts (VPC, Cloud Interconnect, DNS). Proficiency in ServiceNow scripting (Business Rules, Script Includes, Flow Designer) and integration experience (REST, SOAP, LDAP, SSO/SAML). Familiarity with ServiceNow PDI, instance hierarchy, and clone exclusion rules.
Description
Müller's Solutions is seeking an experienced ServiceNow Cloud Migration Lead to own and deliver the migration of a ServiceNow instance from a self-hosted (on-premise) environment to ServiceNow on GCP. This is a hands-on technical leadership role requiring deep platform knowledge and a structured delivery mindset.Key Responsibilities Lead end-to-end migration planning: discovery, architecture, cutover, and post-migration validation Conduct full assessment of the current on-prem instance (version, customizations, integrations, data volume) Design the migration approach — clone-based lift, upgrade alignment, or phased rollout Manage ServiceNow cloning, MID Server reconfiguration, and GCP connectivity Audit and remediate custom scripts, flows, and integrations pre-migration Coordinate with the client's infrastructure and security teams on network, SSO, and firewall changes Execute UAT support, regression testing, and hypercare post-go-live Produce migration runbooks, risk registers, and cutover plansRequirementsRequired Skills 5+ years on the ServiceNow platform; at least one completed cloud migration (on-prem → cloud) Strong knowledge of ServiceNow architecture: MID Servers, instance cloning, upgrade paths Hands-on experience with GCP networking concepts (VPC, Cloud Interconnect, DNS) Proficiency in ServiceNow scripting (Business Rules, Script Includes, Flow Designer) Integration experience: REST, SOAP, LDAP, SSO/SAML Familiarity with ServiceNow PDI, instance hierarchy, and clone exclusion rulesNice to Have CSA or CIS certification Experience with ServiceNow Health Scan and ATF (Automated Test Framework) Prior work in KSA/GCC enterprise environments