Requirements
Requires a minimum of 2 years of experience as a host or hostess in a high-end restaurant or hotel. Must be fluent in English, with knowledge of a restaurant reservation system being essential. Strong customer service, problem-solving, and communication skills are necessary.
Description
Job description / Role
Job Type
Full Time
Job Location
Fujairah, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Customer Service
Company Industry
Restaurants, Catering & Food Services
Our client
A very successful and award-winning restaurant group in Dubai is seeking a highly motivated and dynamic individual to join their team as a hostess. They are a leading hospitality company in their segment serving guests in Dubai for about 15 years. They require a customer-oriented individual to be the first point of contact with guests and provide excellent service, maintaining high standards of safety, hygiene, quality, and customer service.
Responsibilities
Greet guests in a friendly and courteous manner, and ensure a positive lasting impression.
Escort guests to their assigned tables or waiting areas.
Manage reservations and maintain a reservation system.
Advise guests on the menu, specials, and unusual features of the restaurant.
Ensure that all guests are served with a consistent high level of quality.
Address customer complaints, suggestions, or concerns, and report them to a manager or the respective department.
Ensure that the restaurant is clean, well maintained, and operational at all times.
Requirements
A minimum of 2 years of experience as a host or hostess in a high-end restaurant or hotel.
Fluent in English, and a second language such as Arabic, French, Italian, Spanish, Russian, or Chinese will be an advantage.
Knowledge of a restaurant reservation system is essential.
Strong customer service, problem-solving, and communication skills.
Positive attitude, reliable, and guest-oriented.
Willing to work flexible schedules including weekends and evenings.
Ability to work as part of a team and follow instructions.
Knowledge of dining etiquette, menu presentation, wine service, and bar service is a plus.
Benefits
As per the market standards.
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