Requirements
Requires a business or technical undergraduate degree or recognized professional qualification, with 1-2 years of experience in a sales/marketing or customer-facing role. Must have experience leading small to medium-scale projects, contract management, HCP payments, and event management. Strong analytical, communication, and problem-solving skills are essential, along with proficiency in IT and online systems.
Description
Working with UsChallenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.POSITION PURPOSEPharmaceutical meetings management is a constantly evolving and fast-growing area within the industry. Efficient meetings management and Health Care Professionals payments by the EMCOE team enables incremental business performance through empowerment of the team to simplify processes, technologies and develop local innovative solutions that will enhance the overall customer experience (both internal and external) at BMS meetings and events. By demonstrating a strong value proposition to the Commercial business EMCOE will be able to deliver sustained long term operational cost savings without compromising efficiency.The Specialist will be expected to support the implementation of key projects associated with the Events and Meetings Management Centre of Expertise (EMCoE) team and lead on smaller scale projects where appropriate. The role will provide multiple opportunities for process simplification, innovation and personal development.Major Duties And ResponsibilitiesActs as an expert facilitator of Meetings & Events with respect to Health Care professionals and internal stakeholders, venue contracting and coordination of invitations, travel logistics, material preparation and budget management from event initiation through execution and close out.Accountable for own actions contributing to the execution of all events, in accordance with BMS Standard Operating procedures (SOPs) as well as statutory compliance requirements for the local market. Conducts due diligence across all activities.Develops and maintains strong relationships across the matrix environment, building alignment and strong communication with multiple internal and external stakeholders.Collaborates with other experts including the Meetings Management Business Partner, Strategy and Ops, Legal & Compliance, Global Expenditures, Global HCP, Congress & Meetings Management, and Business control, seeking advice where appropriate.Partner with other EMCoE Leads and the Cross Border Hub in order to ensure Cross Border activities are aligned and local transparency requirements are met.Proactively seeks opportunities for process simplification, seeks input and engages the support from multiple stakeholders.An expert facilitator on contract management, advising stakeholders on the HCP contracting process within the local market and cross border requirements.Supports driving the strategy for continuous improvement with standardization, automation and process simplification.Responsible for ensuring speed with escalation and resolution of issues relating to all aspects of meetings management and HCP paymentsSupports the meetings Management Business Partner with activities related to implementation of training in the local market, supports the development of training materials and maintenance of local market SharePoint site.Education/ExperienceKNOWLEDGE, SKILLS, and COMPETENCIES:Insight and experience of having worked in a sales/marketing environment or experience in a commercial customer facing role with a minimum of 1-2 years experienceBusiness or technical undergraduate degree or recognised professional qualification Experience of leading and managing small to medium scale projects with complexityExperience in Contracting, HCP Payments, Event Management with internal stakeholders and the HCP transactions areaUnderstands where to seek guidance and has a comprehensive understanding of internal compliance processes and external statutory code requirements across the local market, including transfer of value reporting in relation to HCP meetings and transactions and HCP tiering/payment ratesUnderstanding of corporate infrastructure and deployment methodologies in order to drive continuous improvementFluency in English Functional / TechnicalDemonstrated team orientated approach with examples of local leadershipDemonstrated ability to work independently and effectively in an internal and external matrix environment, with strong interpersonal and influencing skillsStrong written and verbal communication to facilitate relationships with peers and managementDemonstrated ability to assess, escalate where appropriate and promptly resolve problemsDemonstrated ability to apply strong quantitative and analytical skills to provide business solutions with a customer-centric focusDemonstrated ability to effectively manage own workload in line with business needsProven ability to demonstrate an innovation mind-set, including simplification of processesDemonstrated high level of proficiency in using IT and online systems for managing processes and reporting purposesDEVELOPMENTAL VALUEOpportunity to directly impact customer experienceDevelopment of effective collaboration skills working across the matrix with a wide range of business partnersOpportunity to develop Local leadership across own marketProvide support for training and project implementation across own and other marketsDevelop the ability to effectively communicate, negotiate challenging situations and positively influence changeDevelop an expert understanding of the changing healthcare environment and the customers within itOpportunity to take ownership for specific processes and small to medium scale projects with involvement in complex activitiesOpportunity to work within a global or regional team, with technically and culturally diverse peopleIf you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Uniquely Interesting Work, Life-changing CareersWith a single vision as inspiring as Transforming patients lives through science™ , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolResponsibilitiesBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.Supporting People With DisabilitiesBMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [HIDDEN TEXT]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.Candidate RightsBMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/Data ProtectionWe will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at [HIDDEN TEXT]. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.R1605742 : Senior Meetings Specialist