Requirements
The Help Desk Assistant will be responsible for cash collection, facility bookings, registrations, coordinating with third-party service providers and the Finance team, handling payments, contracts, and complaints. Key tasks include conducting room and sports facilities inspections, following up on pending payments, managing contracts, processing car parking and gym registrations, and managing bookings for training rooms and event halls.
Description
The Help Desk Assistant is the first point of contact for camp residents and facility users, responsible for cash collection, facility bookings and registrations, and coordinating with third-party service providers and the Finance team. The role ensures accurate handling of payments, contracts, and complaints registration to support smooth day-to-day operations of camp facilities.Handle all cash collection in line with finance procedures.Conduct third party room inspections.Conduct sports facilities inspections.Follow up with third parties on pending payments.Manage and maintain third party room contracts.Coordinate with the Finance team on all payments.Process car parking registrations.Process gym membership registrations.Manage bookings and reservations for training rooms and events halls.Manage bookings for football, cricket,