✨ AI Summary
The Operations Coordinator is responsible for supporting the Operations team to achieve operational targets. Key responsibilities include monitoring and tracking performance against budget, providing daily KPI results to management, and assisting in the preparation of the annual budget. The role also involves initiating discussions with employees regarding policy breaches, resolving customer issues related to operations, and promoting positive relationships with the labor workforce. This position may require shift work.
A degree in business, logistics, or a similar field is preferred, along with strong organizational, planning, and analytical skills and attention to detail. Excellent computer skills, including MS Office, and the ability to learn new systems quickly are essential. The candidate must be able to communicate effectively with all levels of the organization, exercise judgment within defined policies, and demonstrate motivation and the capability to work on their own initiative while contributing to the team. Fluency in English is required, and previous Canadian work experience or experience with Canadian industries is a plus.
🎁 Benefits & Perks
Competitive salary and annual bonus, Generous vacation time with paid flex day and volunteer days, Comprehensive health & dental benefits starting on day one, Annual health/lifestyle spending account, Defined contribution pension plan, Employee wellness initiatives, Internal training & learning opportunities, Professional development support
Requirements
The ideal candidate will have a degree in business, logistics or a similar field, strong organizational, planning, and analytical skills with attention to detail. Excellent computer skills including MS Office and the ability to learn new systems quickly are essential. The role requires effective communication skills, the ability to exercise judgment, and the capacity to work on one's own initiative while contributing to the team.
Description
Key Responsibilities
- Monitor and track performance to budgeted goals and/or targets established for the department.
- Provide KPI results to management on a daily basis.
- Assist in the preparation of the annual budget for container yard by providing productivity targets, associated manning requirements and improvements.
- Initiate discussions with employees who are in breach of company policies and communicate breaches of policy to the Superintendent on duty for resolution.
- Identify and resolve any customer issues that are related to the specific operations.
- Promote positive relationships with our labour workforce, by meeting with them on a daily basis.
- This position may require shift work which is subject to change with notice based on business needs.
Knowledge & Qualifications
- A degree in business, logistics or similar field is preferred.
- Strong organizational, planning and analytical skills, with attention to detail so that workflow is managed efficiently and accurately.
- Excellent computer skills, including MS Office, and the proven ability to learn new systems quickly.
- Ability to communicate effectively with all levels within the organization.
- Proven ability to exercise judgment within generally defined practices and policies in selecting methods and techniques for achieving desired results.
- Motivation and the capability of working on own your initiative while contributing to the team.
- Fluent in English.
- Previous Canadian work experience or experience working directly with Canadian industries.