Insurance Assistant

Required Skills

Nice to have:

Requires 3-6 years of experience in insurance administration, with proven expertise in insurance policies, endorsements, motor and medical insurance, and claims processing. Proficiency in MS Office Suite, strong customer service, communication, detail-orientation, organizational abilities, and familiarity with Dubai/UAE insurance regulations and compliance standards are essential.

Job description / Role Job Type Full Time Job Location Dubai, UAE Nationality Any Nationality Salary Not Specified Gender Not Specified Arabic Fluency Not Specified Job Function Accounting & Audit Company Industry Recruitment & HR About the role: We are seeking an experienced insurance assistant to join our team in Dubai. The successful candidate will leverage 3–6 years of insurance expertise to support policy administration, endorsements, motor and medical insurance operations, and claims processing while delivering exceptional customer service. You will ensure accuracy, compliance, and efficiency in all insurance tasks and collaborate closely with underwriters, brokers, and clients. Responsibilities: Manage policy issuance, endorsements, renewals, and cancellations Process motor and medical insurance applications and documentation Support claims processing by liaising with clients, adjusters, and third parties Provide high-quality customer service and address policyholder enquiries Maintain accurate records and ensure compliance with Dubai/UAE regulatory requirements Coordinate with underwriters, brokers, and internal stakeholders to resolve issues Prepare monthly reports and summaries for management review Utilize MS Office Suite to generate documentation, manage spreadsheets, and present data Required qualifications: 3–6 years of experience in insurance administration roles Proven expertise in insurance policies, endorsements, motor insurance, and medical insurance Strong knowledge of claims processing procedures and documentation Proficiency in MS Office Suite (Word, Excel, PowerPoint) Excellent customer service and communication skills Detail-oriented with strong organizational abilities Familiarity with Dubai/UAE insurance regulations and compliance standards Preferred qualifications: Professional certification in insurance (e.g., CII, AIC) Experience with insurance management software (e.g., Applied Epic, Guidewire) Bilingual in English and Arabic Strong analytical and problem-solving skills Ability to work effectively in a fast-paced environment and handle multiple tasks Position details: Location: Dubai, United Arab Emirates Industry: Banking / Financial Services / Insurance (BFSI) Experience required: 3–6 years About the Company AIQU connects future-ready technology specialists with forward-looking organisations. We help businesses deliver high-impact and high-quality technology projects by using our unrivalled global sourcing capabilities to attract diverse talent within the region. Our bespoke staffing solution offers the most flexible option you can have while maintaining 100% legislative compliance. AIQU’s fast and highly responsive employee management processes are designed to provide your most valuable assets, your people, with a seamless experience! From business analysts to change managers; from front-end developers to back-end engineers, full-stack developers, and database administrators; from process analysts to software architects; AIQU can provide and manage specialists for a technology transformation project or for a project in maintenance phase across six key verticals. Apply Now