Requirements
The Director of IT will drive IT strategy and implementation, enhance system performance, resolve technical challenges, and ensure compliance with IT standards. The role also involves collaborating with property leadership, managing IT budgets and payroll, and cultivating a high-performing team. Qualifications include a passion for hospitality, integrity, leadership, teamwork, ownership, and a focus on the present.
Description
Job DescriptionExceptional Hospitality Starts with YouPicture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As an IT Director, and services across multiple sites – you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.ResponsibilitiesHere's what you'll do during a typical day:Drive IT strategy and implementation: Lead the design and execution of IT strategy, including hardware, software, network infrastructure, staffing, and maintenance, ensuring alignment with both area/cluster and corporate objectivesEnhance system performance: Manage network upgrades, directory structures, and system maintenance to optimize performance, security, and compliance with company standardsResolve technical challenges: Identify and implement solutions to user concerns related to personal computing, software applications, and network connectivity, ensuring a seamless technology experience for employees and guestsEnsure compliance with IT standards: Oversee IT infrastructure setup and maintenance, ensuring all hardware, software, and network configurations comply with Hilton Technology Network (HTN) standards and certification requirementsCollaborate with property leadership: Work closely with property management to ensure smooth IT operations, supporting business needs and maintaining critical site systemsManage IT budgets and payroll: Oversee technology expenditures, including payroll, ensuring financial efficiency and alignment with budgetary guidelinesCultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programsQualificationsWhat It Takes to Make the StayAt Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team MemberA passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.About UsJoin an Award-Winning Workplace CultureAt Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.Curious about life at Hilton Explore our Careers Blog to see why we're more than a great place to stay—we're a great place to work.