Gateway Operations Supervisor

🏢 DHL
📍 Saudi ArabiaFull-timeOn-site
📅 Posted: Yesterday🔄 Updated: Yesterday
CV%
✨ AI Summary
The Gateway Operations Supervisor will oversee a team on a rostered shift basis, ensuring efficient and timely processing of inbound and outbound shipments in compliance with network procedures. Responsibilities include organizing shifts, managing shipment recovery and clearance, monitoring ground handler performance, ensuring safety practices, and developing a high-performance service culture. The role requires a deep understanding of customs operations, trade compliance, and regulatory insight, with a focus on leadership and strategic thinking to align customs programs with business objectives.
Required Skills
Other
Customs operationsCustoms broker certification
Soft Skills & Professional Competencies
Analytical Skills
Finance, Legal & Governance
HR Compliance
🎁 Benefits & Perks
Multifarious benefit program
Requirements
Bachelor's degree in Logistics, Supply Chain, Business, or related field. Customs broker certification or equivalent preferred. Strong written and verbal communication skills. Strong analytical skills. Fluent in English, Arabic language is an added advantage. Attention to detail. Ability to work effectively in a team and independently. Strong organizational skills.
Description
YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.Would you like to become part of the world's most international company in the worldA company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide And the more people we connect, the better life will be on our planet. Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visitwww.dpdhl.jobs/expressDo you want to make a difference Then come to our Insanely Customer Centric Team and become a Certified International Specialist!Overall Role PurposeSupervise a gateway operations team on a rostered shift basis ensuring that shipments enter and exit the country in accordance with network procedures and transit time standards.Your Tasks:Organize appropriate shifts and manning levels to meet business requirements.Ensure incoming shipments are recovered, break bulked, inspected and cleared in the quickest, most efficient manner possible.Manage receipt and lodgment of outbound shipments from country operations to ensure timely departure and uplift. Ensure accurate sorting and optimum loading of all inbound & outbound shipments.Monitor ground handler and warehouse provider performance and complete all necessary reports.Ensure safe working practices and environment within the shift.Participate in gateway quality policy and initiatives e.g. ISO.Develop a high-performance service culture within the functional department. Plan, organize and direct and efficient and effective functional department.Develop IKOs/KPIs with team members and monitor individual performance.Consult performance appraisal.Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.Identify training needs and opportunities to develop a highly skilled functional department.Your Profile:Business Acumen:Deep understanding of customs operations, trade compliance, and financial impact.Regulatory Insight:Keeps current with customs laws, GCC regulations, and international trade agreements.Stakeholder Management:Builds strong relationships with customs teams and internal teams.Leadership & Influence:Leads without direct authority and drives change across functions.Strategic Thinking:Aligns customs programs with business objectives and regional strategyBachelor's degree in Logistics, Supply Chain, Business, or related field Customs broker certification or equivalent preferredStrong written and verbal communication skills are essentialStrong Analytical skillsFluent in English, Arabic language is an added advantage.Attention to detailBe an effective team player with ability to work under own initiativeAbility to work on a team and independentlyStrong organizational skillsOur Offer:.Strong career support in an international environment..Great culture and colleagues..Multifarious benefit programm.Do you see a personal challenge in these versatile and responsible tasks Then apply now!We look forward to receiving your application!
✨ Premium Match Details
Deep-dive CV analysis, customized Cover Letters, and Interview prep!
📊 Match Analysis
Insights against your active CV
📊
Personalized Match Analysis
Upload your CV to see exact matching percentages, detailed skills mapping, and gap analysis for this role.
🎯 Overalli74%
⚡ Skillsi85%
View Breakdown
Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
View Breakdown
Local: 19600%
🏗️ Career Fiti91%
View Breakdown
Seniority: 91.0
📋 Requirementsi67%
View Breakdown
Domain: 67.0
🔥 Motivationi78%
View Breakdown
Title Fit: 78.00