Requirements
Requires 2+ years of healthcare front-office, intake, or scheduling experience, with hands-on expertise in managing prior authorizations and referrals for Tricare, Medicare, Medicaid, and BCBS. Proficiency in EHR/EMR systems, practice management software, and HIPAA-compliant messaging is essential. Candidates must also meet minimum technical requirements including reliable internet, a capable computer, webcam, headset, and a dedicated quiet workspace.
Description
Job description / Role
Job Type
Full Time
Job Location
UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Administration & Secretarial
Company Industry
Healthcare, Pharmaceuticals & Medical Services
Job responsibilities
One remote coordinator who becomes your front office — handling calls, scheduling, intake, referral and authorization coordination, and the day-to-day admin that currently lands on you — so your clinical hours stay clinical.
Patient communication
Daytime inbound calls, messages, and patient questions
Scheduling
Managing the calendar across your therapists — cancellations, reschedules, new appointments, and mobile-visit logistics (home, gym, park, etc.)
Patient intake
New-patient onboarding, demographics, and insurance information gathering
Referral & authorization coordination
Supporting referrals and prior authorizations across Tricare, Medicare, Medicaid, and Blue Cross Blue Shield — supplying onboarding information to your biller and helping track authorizations
Ad hoc admin
Documentation requests, disability letters, chasing down newly registered Medicare numbers, and tasks you forward by email or message
Requirements
Medical practice admin: 2+ years of healthcare front-office, intake, or scheduling experience
Insurance & auth expertise: Hands-on experience managing prior authorizations and referrals for Tricare, Medicare, Medicaid, and BCBS
EHR/EMR proficiency: Experience with practice management software (e.g., WebPT, Jane, SimplePractice) and HIPAA-compliant messaging systems
Minimum technical and work environment requirements
Internet connection:
Primary internet connection with a minimum speed of 15 Mbps.
Backup internet connection with at least 10 Mbps.
Backup connection must be capable of supporting work during a power outage.
Primary device:
Desktop or laptop equipped with at least:
Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.
A minimum of 8 GB RAM.
Backup device:
Must meet or exceed the performance of an Intel Core i3 processor.
Must be functional during power interruptions.
Peripherals and workspace:
A functioning webcam.
A noise-canceling USB headset.
A quiet, dedicated home office space.
A smartphone for communication and verification purposes.
Benefits
Join our dynamic team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
Embrace the opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
Limitless career growth: Unlock a world of possibilities and resources to propel your career forward.
Fast-paced thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
Flexibility, your way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
Work-life balance at its best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.
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