✨ AI Summary
The Retail Sales Supervisor will oversee and motivate the retail sales team to achieve sales targets and KPIs. Key responsibilities include coaching team members, ensuring excellent customer service, monitoring store operations, handling customer concerns, preparing sales reports, supporting inventory management, and implementing sales strategies. The role requires a Bachelor's degree in a relevant field, 3-5 years of retail sales experience with prior supervisory experience, and strong leadership, communication, sales, and problem-solving skills. Proficiency in MS Office and Excel is also necessary.
Requirements
Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.3–5 years of experience in retail sales, with previous supervisory experience.Strong leadership and team management skills.Excellent communication and customer service skills.Strong sales and negotiation abilities.Target-driven with strong problem-solving skills.Good knowledge of MS Office and Excel.Ability to work in a fast-paced retail environment.
Description
Supervise and motivate the retail sales team to achieve sales targets.Monitor daily sales performance and ensure KPIs are met.Coach and develop team members to improve their sales and customer service skills.Ensure excellent customer service and a positive in-store experience.Monitor store operations, product availability, and visual merchandising standards.Handle customer concerns and resolve issues professionally.Prepare daily, weekly, and monthly sales reports.Support inventory management and coordinate with the warehouse team when needed.Implement sales strategies and promotional activities to maximize revenue.Ensure company policies, procedures, and brand standards are consistently followed.