Requirements
Bachelor's degree in business, Marketing, E-commerce, or a related field. Requires 10+ years of relevant experience in growth, digital commerce, performance marketing, or commercial leadership roles, with proven experience in pure-play or omnichannel multi-brand e-commerce environments. Must have a proven track record of delivering measurable business growth in customer-centric sectors and strong knowledge of customer acquisition channels, lifecycle marketing, retention strategies, and funnel optimization.
Description
Define and execute the overall growth strategy for FACES, with clear plans across acquisition, retention, reactivation, conversion, and loyalty.Own commercial growth targets and lead initiatives to increase traffic, conversion, average order value, repeat purchase, and customer lifetime value.Lead performance marketing and demand generation activities across relevant channels to deliver efficient and measurable business growth.Partner closely with marketing, merchandising, retail, e-commerce, product, content, analytics, and technology teams to optimize the end-to-end customer journey.Identify growth opportunities through data analysis, customer insights, competitive reviews, and test-and-learn approaches.Establish a robust experimentation framework and scale successful initiatives based on measurable results.Monitor and report on growth performance through dashboards, business reviews, and actionable recommendations.Manage budgets, agency relationships, and external partners to ensure strong return on investment and delivery quality.Build, lead, and develop a high-performing growth team, fostering accountability, agility, and continuous improvement.What you'll need to succeedBachelor's degree in business, Marketing, E-commerce, or a related field.10+ years of relevant experience in growth, digital commerce, performance marketing, or commercial leadership roles.Proven experience in pure-play multi-brand e-commerce, or Omnichannel multi-brand e-commerce environment.Proven track record of delivering measurable business growth in retail, beauty, fashion, or other customer-centric sectors.Strong knowledge of customer acquisition channels, lifecycle marketing, retention strategies, and funnel optimization.Strong commercial acumen with the ability to translate data and insights into practical growth actions.Experience leading cross-functional teams and influencing senior stakeholders in a matrix environment.Strong analytical, problem-solving, and decision-making capabilities.Excellent communication and stakeholder management skills.What we can offer youWith us,you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employeediscounts.Using GenAI in Your Application ProcessTo support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.We Invite All Applicants to ApplyIt Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.