Executive - Warehouse Operations - Contract Logistics

Key responsibilities     Operations Management 
    Responsible for all warehouse functions of Inward, Putaway, Picking, Outbound and Inventory of Mondelez DC
    Need to unload all the SKUs batchwise and ensure timely GR and Putaway. 
    Ensure for accurate batch wise FIFO/FEFO picking and dispatches
    Need to plan required manpower in line with volume fluctuations
    30 plus staff needs to be handled independently with teamwork
    Responsible for Stock Accuracy and batch accuracy
    Need to analyze and close all the inventory related issues timely
    Need to ensure good hygiene in cold and dry storage areas
    Timely redressal of customer/depot queries
    Need to collect all the PODs regularly and ensure to complete ACCs collection of previous month before 10th of current month
    Not to compromise on safety of employees and premises
    Timely escalations to Management on non-compliances
    Taking care of GIT (Goods in Transit) for timely GRN at stores and RDs
    Analysis of Stores and RDs complaints and solving within the defined timelines
    Stock transfers from location to location. DC to DC based on need
    Zone/locs finalization along with customer. 
Regional P & L management  
    Ensure zero debits from customer
    Avoid productivity loss in Ops to sustain margins
    Ensure P & L in line within budget
Customer relationship Management 
    Support in customer based on timely need. 
    Resolving customer queries and sending reports timely.  
    Customer escalation handling, proactively take actions to reduce complaints along with Warehouse Manager