Managed Services Pre-Sales Lead

🏢 Nokia
📍 United StatesFull-timeHybrid
📅 Posted: 5d ago🔄 Updated: 5d ago
CV%
✨ AI Summary
The Managed Services Pre-Sales Lead for the Americas Region is responsible for driving sales strategy across North America and Latin America, focusing on new business, recurring revenue growth, and market development within CSP and Enterprise segments. This role involves owning the end-to-end sales lifecycle from strategy and opportunity development to commercial negotiation and contract award. The lead will build executive-level customer relationships, position Managed Services as a strategic lever, and partner with various internal teams to develop scalable solutions. Key responsibilities include developing and executing go-to-market strategies, building a pipeline of opportunities, leading complex pursuits, and developing customer value propositions. The role also involves shaping commercial and operating models, driving account expansion, and establishing sales governance. A Bachelor's degree in a relevant field or equivalent experience is required, along with 15+ years of experience in Managed Services, sales, and related technology services, with a proven track record of securing significant contracts. Willingness to travel 25-40% across the Americas is also a requirement.
Required Skills
Business, Sales & Management
○Sales Management○Business Development○HR Management○Cost Control○Go-to-Market Strategy○Talent Acquisition○Risk Management○Client Services○E-Commerce
Other
○recurring revenue growth○strategic account expansion○market development○opportunity development○solution shaping○operational transformation○service quality improvement○business agility○opportunity qualification○business cases○measurable outcomes○customer engagements○strategic workshops○business priorities○operational challenges○transformation roadmaps○commercial models○operating models○service level agreements (SLAs)○key performance indicators (KPIs)○account expansion○deal approval○contract handover○customer commitments○business outcomes○network operations○NOC/service desk○edge operations○C-suite influence○contract structures○margin analysis○sales performance○gross margin○account growth strategies○deal economics○commercial approvals○pipeline coverage○win rate○trusted advisor○strategic partner○emerging technologies○private wireless○network transformation○outcome-based models○consumption-based models○gain-share models
Soft Skills & Professional Competencies
○Negotiation○Execution○Prioritization
Finance, Legal & Governance
○Contract Law○Financial Forecasting○Financial Analysis○IT Governance○Financial Modeling
Information Technology
○CRM○Managed Services Operations○Telecommunications○Cloud Computing○IT Infrastructure○Edge Computing
Design, Content & Media
○Composition
Operations, Logistics & Supply Chain
○Operational Efficiency
Productivity & Workplace Tools
○RPA○Microsoft Bookings○Notion
Engineering, Construction & Trades
○Automation
Science & Research
○Optimization
Nice to have:
Other
○Tier-1 CSP sales○large Enterprise sales○multi-year Managed Services agreements○service tower expansion○geographic expansion○technology expansion○new Managed Services offerings○growth-stage business sales○joint venture sales○new business sales○consumption-based services○gain-share arrangements
Information Technology
○Generative AI○IT Infrastructure
Productivity & Workplace Tools
○RPA
Finance, Legal & Governance
○Loan Operations
Soft Skills & Professional Competencies
○Organization
Business, Sales & Management
○E-Commerce
🎁 Benefits & Perks
The job description does not specify any benefits.
Requirements
The Managed Services Pre-Sales Lead requires 15+ years of progressive experience in Managed Services, services sales, outsourcing, telecommunications, IT services, cloud services, or related technology services. Proven success leading complex Managed Services sales engagements with CSPs, Enterprise customers, or large technology organizations is essential. A Bachelor's degree in Business, Engineering, Computer Science, Telecommunications, or related discipline, or equivalent experience, is required, along with a willingness to travel 25-40% across the Americas.
Description

The Managed Service Pre-Sales Lead for Americas Region is responsible for driving the sales strategy across North America and Latin America.

  • Lead the Managed Services sales organization across CSP and Enterprise markets in the Americas, driving new business, recurring revenue growth, strategic account expansion, and market development.
  • Own the end-to-end sales lifecycle from market strategy, opportunity development, and solution shaping through commercial negotiation, contract award, and transition to delivery.
  • Build executive-level customer relationships and position Managed Services as a strategic lever for operational transformation, cost optimization, service quality, and business agility.
  • Partner with Services Delivery, Solution Architecture, Product, Engineering, Finance, Legal, and Customer Success to develop differentiated, profitable, and scalable Managed Services solutions.
  • Develop and execute the Managed Services go-to-market strategy across CSP and Enterprise segments, identifying priority markets, accounts, and growth opportunities.
  • Build and manage a strong pipeline of strategic opportunities spanning network operations, infrastructure operations, NOC/service desk, cloud and edge operations, automation, and adjacent services.
  • Lead complex Managed Services pursuits from opportunity creation through solution development, RFP/RFI response, pricing, negotiation, and contract closure.
  • Develop customer value propositions and business cases demonstrating measurable outcomes such as cost reduction, operational efficiency, improved availability, and accelerated transformation.
  • Lead executive customer engagements and strategic workshops to understand business priorities, operational challenges, and transformation roadmaps.
  • Shape commercial and operating models with cross-functional teams, ensuring alignment across scope, SLAs/KPIs, staffing, automation, transition, risk, pricing, and profitability.
  • Drive expansion of existing accounts through additional service towers, geographic expansion, new technologies, automation, and transformation initiatives.
  • Establish sales governance covering pipeline, forecasting, opportunity qualification, pricing, deal approval, and pursuit execution.
  • Ensure effective handover of awarded contracts into delivery while maintaining customer commitments, commercial objectives, and business outcomes.
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00