✨ AI Summary
The Head of Airport Systems is responsible for managing the preventive and corrective maintenance of airport systems, including passenger processing, biometric, server infrastructure, and airport management systems. This role involves leading technical specialists, ensuring adequate certified manpower, and managing Level-3 technical support and OEM escalations. The Head of Airport Systems will also approve technical procedures, SOPs, and preventive-maintenance schedules, and provide technical input for system changes.
Requirements include a Bachelor's degree or diploma in engineering or IT, relevant certifications in airport systems, applications, servers, or infrastructure, and a minimum of 10 years of hands-on experience with airport or large-enterprise systems. Previous team leadership experience is essential, along with strong technical, troubleshooting, OEM management, and mentoring capabilities. ITIL Foundation certification is preferred or required.
Requirements
Bachelor's degree or diploma in engineering or IT. Relevant certifications in airport systems, airport applications, servers, or infrastructure. ITIL Foundation preferred or required. Minimum 10 years of hands-on experience with relevant airport or large-enterprise systems. Previous team leadership experience. Strong technical, troubleshooting, OEM management, and mentoring capabilities. Team-leadership training is an advantage.
Description
ResponsibilitiesManage preventive and corrective maintenance of airport systems.Oversee passenger processing, biometric, server infrastructure, and airport management systems.Lead technical specialists and ensure adequate certified manpower coverage.Manage Level-3 technical support and OEM escalations.Approve technical procedures, SOPs, and preventive-maintenance schedules.Provide technical input for system changes through the Change Advisory Board.RequirementsBachelor's degree or diploma in engineering or IT.Relevant certifications in airport systems, airport applications, servers, or infrastructure.ITIL Foundation preferred or required as applicable.Minimum 10 years of hands-on experience with relevant airport or large-enterprise systems.Previous team leadership experience.Strong technical, troubleshooting, OEM management, and mentoring capabilities.Team-leadership training is an advantage.Work LocationThe work location is in person.