Requirements
Presentable, professional appearance.Excellent communication and interpersonal skills.Good command of English.Strong organizational and time-management skills.Good computer skills and ability to use MS Office and clinic/appointment management systems.Ability to multitask and work effectively under pressure.Strong attention to detail and accuracy.Ability to maintain patient confidentiality.
Description
Welcome and assist patients and visitors in a professional and friendly manner.Answer and manage incoming phone calls, inquiries, and messages.Schedule, confirm, reschedule, and cancel patient appointments.Register new patients and maintain accurate patient information and records.Check patients in and coordinate their movement through the clinic.Manage the reception area and ensure it remains organized and presentable.Coordinate with doctors, nurses, and other clinic staff regarding appointments and patient needs.support administrative tasks such as filing, data entry, scanning, and document handling.Handle patient complaints professionally and escalate issues when necessary.Ensure a high level of patient satisfaction and positive overall clinic experience.