✨ AI Summary
Oracle is seeking a Senior Data Center Support Services Technician to join their team in Phoenix, AZ, as part of the Washington Vets to Tech (WaV2T) program. This role involves supporting transitioning service members, veterans, and military spouses in their technology careers. The technician will be responsible for troubleshooting and resolving server, network, and facilities issues in Oracle's data centers, ensuring the reliability of cloud services. Key responsibilities include installing, maintaining, and optimizing hardware, responding to incidents, diagnosing and repairing equipment, managing inventory, and participating in 24/7 shift rotations. The ideal candidate will have completed the Server and Cloud Application: Data Center Technician Pathway (WaV2T) and possess relevant CompTIA certifications. While 0-1 years of experience is required, a strong foundation in IT infrastructure, troubleshooting, data center operations, and systems administration is crucial. Physical capability to lift up to 25kg and work in confined spaces is also necessary.
🎁 Benefits & Perks
Medical, dental, and vision insurance, including expert medical opinion; Short term disability and long term disability; Life insurance and AD&D; Supplemental life insurance (Employee/Spouse/Child); Health care and dependent care Flexible Spending Accounts; Pre-tax commuter and parking benefits; 401(k) Savings and Investment Plan with company match; Paid time off (13-18 days annually); 11 paid holidays; Paid sick leave (72 hours annually); Paid parental leave; Adoption assistance; Employee Stock Purchase Plan; Financial planning and group legal; Voluntary benefits including auto, homeowner and pet insurance.
Requirements
Must have successfully completed the Server and Cloud Application: Data Center Technician Pathway (WaV2T), including CompTIA Tech+ and/or Linux+ certification. Requires 0-1 years of experience in IT infrastructure, military communications, electronics, or data center support roles. Proficiency in troubleshooting servers, networking devices, and IT equipment is essential. Knowledge of data center operations, structured cabling, inventory management, systems administration (Linux/Windows, command line), and IT hardware concepts is required. Must be physically able to lift up to 25kg and work in confined or elevated settings. Must be located near or willing to relocate to Phoenix, AZ.
Description
About the Opportunity
Oracle is proud to partner with Washington Vets to Tech (WaV2T) to support transitioning service members, veterans, and military spouses as they begin their civilian technology careers. If you’ve completed the Server and Cloud Application: Data Center Technician Pathway, this is your opportunity to put your hands-on training, industry certifications, and mission-driven discipline to work in one of Oracle’s world-class data centers.
Role Overview
As an Oracle Data Center Technician, you will be a vital liaison between our engineering teams and the physical data center operations environment. You will apply your WaV2T-acquired skills to troubleshoot and resolve server, network, and facilities issues, ensuring Oracle’s cloud services remain robust and reliable. Your experience with mission-critical operations, documentation, and structured procedures will enable you to thrive in Oracle’s dynamic, round-the-clock data centers.