✨ AI Summary
The Manager, Planning, Forecasting, Performance & Market Insights is responsible for driving business planning, revenue forecasting, performance management, customer value management (CVM), executive reporting, and market intelligence across the Enterprise Business Unit. The role provides strategic insights and data-driven recommendations to support revenue growth, customer retention, operational excellence, and informed decision-making.
Key responsibilities include leading business planning, budgeting, forecasting, and performance tracking processes. The role involves developing and monitoring revenue forecasts, pipeline analytics, and business performance dashboards, as well as driving Customer Value Management (CVM) initiatives. The manager will produce executive reports and presentations, conduct market research and competitive intelligence, and identify growth opportunities.
Requirements
Bachelor's or Master's degree in Business, Marketing, Economics, Statistics, Data Analytics, or related field. 5+ years of experience in business planning, commercial analytics, performance management, business intelligence, or telecommunications. Strong analytical, financial modelling, reporting, and presentation skills. Proficiency in Excel, Power BI, data visualization tools, and strategic planning methodologies. Strong stakeholder management and communication skills.
Description
Key Performance Indicators (KPIs)
- Forecast accuracy
- EBU revenue performance versus target
- Customer retention and value growth
- Quality and timeliness of management reports
- Identification and implementation of growth opportunities
- Market intelligence and competitive insight effectiveness
- Stakeholder satisfaction with reporting and business support