Call Center Agent - Vodafone UK

🏢 VOIS Egypt
📍 Cairo, EgyptFull-timeHybrid
📅 Posted: Yesterday🔄 Updated: Yesterday
CV%
✨ AI Summary
We are seeking a Call Center Agent for Vodafone UK in Cairo, Egypt. This entry-level, full-time hybrid role involves acting as a front-line interface with customers, responding to inquiries over the phone, and resolving their issues to maintain customer experience and represent the company positively. Key requirements include fluency in English (C1 level), graduation or drop-out status, Egyptian nationality, and strong soft and communication skills. The role offers a very attractive package with a company-provided laptop/PC, internet allowance, 5 working days with 2 rotational days off, annual balance, social and medical insurance, and an annual salary increase after conversion.
Required Skills
Other
Englishcustomer carecustomer supportcontact centerwork from homefluent in englishwfhvodafonec1_voistranslation
Soft Skills & Professional Competencies
Communication
Business, Sales & Management
Real Estate SalesCustomer SuccessTelesales
Hospitality, Retail & Customer Service
Call Center Experience
Science & Research
Remote Sensing
Information Technology
NIST
🎁 Benefits & Perks
Laptop/PC provided from the company + Internet allowance. Social and Medical insurance. Annual Salary Increase after Conversion
Requirements
Fluent in English C1 is a MustGraduates, drop-outsEgyptian Nationality is a must.Soft and communication skills.
Description
Act as a front-line interface with customers of Vodafone UK Customers.Role involves responding to customers over the phone and resolving their inquiries.Maintaining the customer experience and providing the best image to the companyVery Attractive PackageLaptop/PC provided from the company + Internet allowance.5 working days + 2 days off (Rotational)Annual balanceSocial and Medical insuranceAnnual Salary Increase after Conversion
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00