PRIMARY RESPONSIBILITIES
Ensure that all relevant data is properly recorded in the Itrax system
For each incident, internal or customer-reported, collect focused and detailed photos and details that meet Engineering and Service Quality Team standards
Assist in Root Service Quality and Reliability in Cause Analysis and suggest Corrective Action Response
Respond to Engineering requests for documentation and support
Trend analysis and data collection, i.e. failures/damages, identify potential future risks
Respond to Customers in a timely manner
Perform other work-related tasks as assigned
Comply with all NOV Company HSE policies and procedures
EDUCATION & EXPERIENCE QUALIFICATIONS
Technical background or degree preferred
Two years of oilfield experience preferred
Two years work experience or internal promotion with minimum technical/clerical work experience at manager’s discretion.
JOB REQUIREMENTS
Able to multitask and prioritize tasks as needed
Able to work with diverse personalities
Able to work within deadlines and provide feedback to invested parties
Able to communicate professionally with internal and external customers
Working hours to be determined by manager
BEHAVIORAL COMPETENCIES
Functional/Technical Skills, Time Management, Integrity and Trust, Detail-Oriented
TECHNICAL COMPETENCIES
Must be able to lean and work with various NOV programs such as TAT, TSM, TAT, and JDE
Completion of basic Itrax training