Requirements
Requires 3-5 years of experience in Travel Retail or retail, ideally in luxury, fragrance, and beauty. Must possess strong adaptability, excellent interpersonal and intercultural skills, a field-oriented and results-driven approach, managerial skills, an analytical mindset, organization, rigor, attention to detail, autonomy, and team spirit. Proficiency in Microsoft Office tools (PowerPoint, Excel, Word) is essential. Fluent English is required, and Arabic is a strong asset.
Description
Driving the expansion of the Middle East and India Travel Retail Zone, the Business Development Manager partners with a portfolio of key strategic operators across the region, playing a pivotal role in shaping the brand's presence in a fast-growing market. Reporting to the Travel Retail EMEA Area Manager, he/she drives sales performance across points of sale, generates revenue growth and market share gains, and elevates the brand's positioning by cultivating string, lasting relationships with our partners. Job description: Retail Sales DevelopmentDefine annual and monthly sell-out objectives in collaboration with the Area Manager. Monitor retail performance through KPIs, optimize stock levels and assortment. Conduct monthly sales analysis by operator and category. Maintain strong relationships with Travel Retail operators and store managers. Coordination & SupervisionContribute to the recruitment, animate, and support Beauty Consultants (BCs) across the region. Set monthly objectives per BC and per point of sale. Act as the main point of contact for BCs. Analyze sales and provide recommendations to boost revenue and brand visibility. Training & CoachingDeliver product training to BCs. Identify training needs in collaboration with the Training Department. Train and coach BCs, generic staff, and promoters during animations. Organize dedicated seminars for BCs.MerchandisingImplement the annual animation plan across the region. Ensure compliance with Diptyque merchandising guidelines in all points of sale. Monitor stock levels and assortment. Train BCs and store managers on merchandising policies and ensure reporting. Operator RelationsBuild strong relationships with operators and store managers. Provide regular field reporting. Negotiate additional spaces and propose initiatives to increase brand visibility. Participate in the organization of TFWA Cannes, a key event in the Travel Retail industry. Strategic & Competitive IntelligenceIdentify new brands, launches, and competitive trends. Detect opportunities for opening new points of sale. Analyze consumer needs to anticipate market developments. Candidate Profile: Experience: you have at least 3 to 5 years of experience in Travel Retail or retail, ideally in luxury, fragrance, and beauty. Skills:Strong adaptability in a constantly evolving environment. Excellent interpersonal and intercultural skills. Field-oriented and results-driven. Managerial skills and analytical mindset. Organization, rigor, and attention to detail. Autonomy and team spirit. Proficiency in Microsoft Office tools (PowerPoint, Excel, Word). Languages: Fluent in English; Arabic is a strong asset. This position is based in Dubai and requires frequent travel (approximately 60%).