✨ AI Summary
Mediclinic Middle East is seeking a Patient Admin Coordinator to monitor and manage patient administration services at their Al Sufouh clinic in Dubai. This role involves supervising a team of patient administrators, coordinating processes for patient administration, medical insurance, billing, and cash-up. The ideal candidate will have a relevant Bachelor's Degree or Diploma, 2-3 years of supervisory customer service experience (preferably in healthcare), and strong skills in MS Office, financial management, hospital information systems, and medical insurance terminologies. They should also possess excellent English communication skills, with Arabic being an advantage.
Requirements
Requires a relevant Bachelor's Degree or Diploma in a related field. Must have at least 2-3 years of experience in a supervisory customer service position, preferably in healthcare. Proficiency in MS Office, accounting and financial management principles, hospital information systems, medical insurance terminologies and processes, medical terminology and procedures, patient administration systems, and knowledge of the UAE healthcare industry are essential. Strong verbal and written communication skills in English are required, with Arabic being an advantage.
Description
Closing DateNumber of positions: 1Recruiter name: Fatma AlharthiReference number: 73195Workplace TypeMediclinic Al Sufouh | Dubai | United Arab EmiratesMAIN PURPOSE OF JOBTo monitor and manage the delivery of patient administration services, including the supervision of a team of patient administratorsKEY RESPONSIBILITY AREASTo coordinate and supervise all processes related to patient administration, medical insurance, billing and cash up at the clinicLead and manage a team of Patient AdministratorsTo support the department or business unit manager with general operational managementTo consistently meet customer service expectations by improving the quality of patient serviceSupport the development of a working environment and culture that actively promotes quality, health, and safetyRequired EducationA relevant Bachelor's Degree or Diploma in a related field from an accredited institutionRequired ExperienceAt least 2-3 years experience in a supervisory customer service positions, preferably in healthcareRequired Job Skills And KnowledgeComputer literacy and proficiency in MS Office applicationsAccounting and financial management principlesHospital information systemsKnowledge of medical insurance terminologies and processMedical terminology and proceduresPatient administration systems and related processesUAE healthcare industryVerbal and written communication skills in English (Arabic will be an advantage)All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family