✨ AI Summary
The Sales Coordinator will assist in conducting competitor research and maintaining product knowledge of the hotel. Responsibilities include updating account information, responding to inquiries in the absence of sales management, following up on sales leads, preparing reports, and distributing event orders. The role also involves assisting Sales Managers/Executives with various tasks.
Ideal candidates will have a degree or diploma in Hospitality or Tourism management and a minimum of 2 years of experience in hotel operations. Strong customer service, communication, and interpersonal skills are essential for this position.
Requirements
Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience hotel operations. Good customer service, communications and interpersonal skills are a must.
Description
Summary.To assist to conduct extensive competitor research and maintain excellent Product Knowledge of the Hotel..To be aware of community, business, political and social factors that may affect the hotel's financial performance..To ensure that the relevant information of all allocated Accounts is being updated regularly in the record or electronic database system..In the absence of the Director of Sales/ Sales Manager/ Sales Executive, to respond to all telephone calls or inquiries, to ensure information/ messages are accurately received and relayed to the managers concern in a timely manner..To follow up sales leads whenever required or assigned by the Sales Managers/ Executives..To prepare, compile and distribute the weekly/ monthly reports in a timely manner..To prepare and ensure all Events Orders are distributed to concerned department on a timely manner..To assist the Sales Manager/ Executives to follow up on all matters in the absence of the Sales Manager/ Executives.QualificationsIdeally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience hotel operations. Good customer service, communications and interpersonal skills are a must.