F&B Guest Relations Executive

Required Skills

Requires a minimum of 2 years of experience in a similar role, preferably within a hotel or hospitality environment. A degree or diploma in Hospitality Management, Food & Beverage, or a related field is preferred. Must possess excellent organizational and multitasking skills with strong attention to detail, proficiency in Microsoft Office, and strong communication, interpersonal, and problem-solving skills. The candidate should be guest-focused, professional, confident, able to work collaboratively, and flexible to perform effectively in a fast-paced hospitality environment.

Job description / Role Job Type Full Time Job Location Ras Al Khaimah, UAE Nationality Any Nationality Salary Not Specified Gender Not Specified Arabic Fluency Not Specified Job Function Administration & Secretarial Company Industry Travel, Hotel & Tourism Company description Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300m of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four treatment rooms, water sports, and a year-round Kids Club make it an ideal holiday destination. Whatever your pace, in the sea or on land, enjoy an experience fueled environment. Job description F&B Guest Relations Executive Are you passionate about creating memorable guest experiences, building strong relationships, and working collaboratively with others? As an F&B Guest Relations Executive, you will be an ambassador for the exceptional service and culinary experiences that define our Food & Beverage operations. You will support both the guest-facing and administrative aspects of the department. What you will be doing: Assist F&B operations in providing warm, professional, and attentive service to guests across our Food & Beverage outlets. Assist guests with menu selections, providing accurate information on menu items, beverages, promotions, and preparation methods. Handle Food & Beverage inquiries and direct them to the appropriate outlet or department. Prepare correspondence, reports, letters, meeting minutes, and other departmental documents. Maintain accurate Food & Beverage files and records. Assist with the preparation and printing of menus and other F&B materials. Create and maintain departmental databases, including supplier, guest, and business contact information. Coordinate closely with other departments to support Food & Beverage and Culinary operations. Assist with purchase requests and other departmental administrative processes. Process and coordinate monthly attendance and payroll information for F&B Service and Culinary teams. Provide administrative and operational support to the Food & Beverage leadership team as required. Support hotel operations and special events when required. Qualifications Your experience and skills include: Minimum 2 years of experience in a similar role, preferably within a hotel or hospitality environment. Degree or diploma in Hospitality Management, Food & Beverage, or a related field preferred. Excellent organizational and multitasking skills with strong attention to detail. Proficiency in Microsoft Office. Strong communication, interpersonal, and problem-solving skills. Guest-focused, professional, and confident when interacting with guests and colleagues. Ability to work collaboratively within a diverse team environment. Flexible, proactive, and able to perform effectively in a fast-paced hospitality environment. Additional information Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS About the Company A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents. We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise. From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services. Apply Now