Head of Online Sales, Growth & Marketing

🏢 Concrete For Readymade Garments
📍 Giza, EgyptFull-timeOn-site
📅 Posted: 1mo ago🔄 Updated: 1mo ago
CV%
✨ AI Summary
The Head of Online Sales, Growth & Marketing will be responsible for developing and executing the company's online sales strategy to achieve sustainable revenue growth. This includes driving profitable online growth, meeting sales targets, and building promotional calendars. The role also involves leading digital marketing activities across various channels, managing performance marketing budgets, and optimizing Return on Ad Spend (ROAS). Additionally, the Head of Online Sales will develop customer lifecycle marketing strategies, manage CRM initiatives, and improve customer retention. The position requires ownership of website performance and conversion optimization, as well as online merchandising and coordination with various operational teams to ensure efficient order fulfillment and an excellent customer experience. The role also involves monitoring and analyzing key business metrics and preparing reports with actionable insights.
Required Skills
Other
○Online Sales Strategy○CAC reduction○WhatsApp Marketing○Online Merchandising○online marketing○online sales○apperal○fashion retail○fashion sales○fashion design
Finance, Legal & Governance
○Financial Analysis
Business, Sales & Management
○Digital Marketing○Advertising○Google Ads○Business Development○Email Marketing○Events Marketing○E-Commerce○Business Analysis○Progress Reporting○Marketing Strategy○Real Estate Sales
Science & Research
○Optimization
Productivity & Workplace Tools
○Notion
Information Technology
○CRM○Performance Optimization
Engineering, Construction & Trades
○MEP Coordination
Hospitality, Retail & Customer Service
○Customer Service○Luxury Retail
Operations, Logistics & Supply Chain
○Logistics
Soft Skills & Professional Competencies
○Data Analysis
Requirements
Bachelor's degree in Business Administration, Marketing, E-Commerce, or related field.8–15 years of experience in E-Commerce, Digital Growth, or Online Sales.Minimum 3 years in a leadership role.Experience in Fashion Retail, Apparel, Lifestyle, Beauty, or FMCG is highly preferred.
Description
1. Online Sales Strategy & Revenue GrowthDevelop and execute the company's online sales strategy to achieve sustainable revenue growth.Drive profitable online growth by balancing revenue, marketing investment, operational costs, and gross margin.Own monthly, quarterly, and annual online sales targets.Build promotional calendars aligned with seasonal campaigns including Ramadan, Eid, Summer, Winter, White Friday, and Back-to-School.Increase Average Order Value (AOV), Conversion Rate (CR), and Customer Lifetime Value (CLV).Monitor sales performance and recommend commercial actions to maximize revenue.2. Digital Marketing & Customer AcquisitionLead all digital marketing activities across Meta, Google, TikTok, Snapchat, and other digital channels.Manage performance marketing budgets and optimize Return on Ad Spend (ROAS).Monitor and improve Customer Acquisition Cost (CAC).Develop customer acquisition, retention, and reactivation strategies.Work closely with internal teams and external agencies to maximize campaign performance.3. CRM & Customer RetentionDevelop and manage customer lifecycle marketing strategies.Build automated Email, SMS, and WhatsApp customer journeys.Improve repeat purchase rates and customer retention.Manage loyalty and customer engagement initiatives.Utilize customer segmentation to deliver personalized marketing campaigns.4. Website Performance & Conversion OptimizationOwn website performance and customer experience.Improve website conversion rate through continuous optimization (CRO).Monitor customer behavior including:Bounce RateCart AbandonmentCheckout Drop-OffOptimize website navigation, search functionality, product pages, and checkout process.Ensure an excellent shopping experience across desktop and mobile platforms.5. Online MerchandisingManage online product assortment and digital merchandising.Ensure accurate product information, pricing, and imagery.Coordinate product launches and promotional campaigns.Collaborate with Buying and Merchandising teams to maximize online sales performance.6. E-Commerce OperationsCoordinate with Supply Chain, Warehouse, Customer Service, Logistics, and IT teams to ensure efficient order fulfillment.Monitor order processing, shipping performance, returns, and customer satisfaction.Improve delivery speed while reducing cancellations and operational issues.Ensure payment gateways and online systems operate efficiently.7. Analytics & Business PerformanceMonitor and analyze key business metrics including:Online RevenueGross Merchandise Value (GMV)Conversion Rate (CR)Return on Ad Spend (ROAS)Customer Acquisition Cost (CAC)Customer Lifetime Value (CLV)Average Order Value (AOV)Website TrafficPrepare regular business reports with actionable insights and recommendations.
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00