VOIS is seeking a Call Center Agent for Vodafone (VOIS) UK / Ireland, acting as a front-line interface with Vodafone Ireland customers. The role involves responding to customers over the phone and resolving their inquiries while maintaining the customer experience and company image.
Requirements include fluency in English (C1 level), being a graduate or dropout, and Egyptian nationality. Experience in a call center with an English account is a plus. Strong soft and communication skills are essential. The position offers a hybrid work model, attractive benefits including insurance and profit share, and is a full-time, shift-based role.
Required Skills
Other
○English○customer care○customer support○contact center○work from home○fluent in english○wfh○vodafone○c1○_vois○vfuk○voda○vf○uk○ireland○vfireland○hybrid○client support○soft skills
Soft Skills & Professional Competencies
○Communication○Problem Solving○Time Management○Active Listening○Conflict Resolution○Collaboration○Flexibility○Attention to Detail
Business, Sales & Management
○Real Estate Sales○Customer Success
Hospitality, Retail & Customer Service
○Call Center Experience
Science & Research
○Remote Sensing
🎁 Benefits & Perks
Very Attractive Package, Hybrid module (2 days a week from Office), Laptop/PC provided from the company + Internet allowance, 5 working days + 2 days off (Rotational), Annual balance, Profit share, Social, Medical and life insurance, Annual Salary Increase
Requirements
Fluent in English C1 is a MustGraduates, and drop out are welcome to applyEgyptian Nationality is a must.Having experience in Call Centre (English Account) is a plus.Soft and communication skills.Males & Females are welcome to apply
Description
About VOISVOIS provide innovative solutions and services in the telecommunications industry. Our focus is on delivering seamless connectivity, exceptional customer service, and cutting-edge technology to our clients.Job DescriptionAct as a front-line interface with customers of Vodafone Ireland Customers.Role involves responding to customers over the phone and resolving their inquiries.Maintaining the customer experience and providing the best image to the company BenefitsVery Attractive PackageWe work in a hybrid module (2 days a week from Office).Laptop/PC provided from the company + Internet allowance.5 working days + 2 days off (Rotational)Annual balance.Profit shareSocial, Medical and life insuranceAnnual Salary Increase