Requirements
The ideal candidate will have experience in functional solution design, fit-gap analysis, requirement validation, and business process alignment. Proficiency in Dynamics 365 Sales & Customer Service, Customer Insights & Customer Voice, Power Automate, Copilot Studio, Sitecore, and OrderCloud is essential. Strong business engagement, stakeholder management, leadership, and facilitation skills are required.
Description
Job Summary:We are looking for an experienced Functional Lead to drive functional solution design, requirement validation, configuration approach, and business alignment.Key Responsibilities & Expertise:Lead functional solution design, fit-gap analysis, and requirement validation.Ensure solution capabilities align with agreed business processes and scope.Coordinate functional specialists and support functional decision-making.Drive business process alignment and define effective configuration approaches.Engage with business stakeholders, facilitate discussions, and provide decision support.Ensure clear and effective functional communication across teams.Key Skills:Dynamics 365 Sales & Customer ServiceCustomer Insights & Customer VoicePower AutomateCopilot StudioSitecoreOrderCloudFunctional solution design & configurationBusiness engagement and stakeholder managementLeadership and facilitation