Requirements
Qualifications include a Bachelor's degree in Food Science, Food Technology, Food Safety, or Quality Management. Must have previous experience in food quality, food safety, QA/QC, or food manufacturing. Strong knowledge of HACCP, GMP, ISO 22000, food safety, and quality-management systems is required, along with experience in leading inspections, audits, investigations, and corrective actions. Experience with supplier quality management and customer complaints is advantageous. Strong leadership, analytical, problem-solving, communication, training, reporting, and teamwork skills are essential.
Description
Role DescriptionA Food Quality Manager is responsible for managing food quality and safety standards across production, processing, storage, and distribution operations. The role ensures products meet regulatory requirements, customer expectations, and company quality standards.Key ResponsibilitiesDevelop and implement food quality and safety policies, procedures, and standards.Manage quality-control activities across food production and processing operations.Conduct and oversee inspections, audits, testing, and quality evaluations.Ensure compliance with HACCP, GMP, ISO 22000, and applicable food safety regulations.Monitor raw materials, ingredients, packaging, production processes, and finished products.Identify food safety hazards, contamination risks, defects, and non-conformities.Lead corrective and preventive actions to resolve quality and safety issues.Investigate customer complaints, product defects, returns, and quality incidents.Coordinate with production, procurement, warehouse, laboratory, and operations teams.Evaluate supplier quality and support supplier audits and assessments.Maintain quality records, audit reports, inspection results, and compliance documentation.Train employees on food safety, hygiene, GMP, quality procedures, and company standards.Coordinate internal, external, supplier, and regulatory audits.Prepare quality reports, KPI updates, audit findings, and management summaries.Monitor quality trends and implement continuous-improvement initiatives.Drive improvements in food safety, product quality, compliance, efficiency, and customer satisfaction.QualificationsBachelor's degree in Food Science, Food Technology, Food Safety, Quality Management, or a related field.Previous experience in food quality, food safety, QA/QC, food manufacturing, or a related industry.Strong knowledge of HACCP, GMP, ISO 22000, food safety, and quality-management systems.Good understanding of applicable food regulations and industry standards.Experience leading inspections, audits, investigations, and corrective actions.Strong leadership, analytical, problem-solving, and decision-making skills.Experience with supplier quality management and customer complaints is advantageous.Relevant certifications in HACCP, ISO 22000, Food Safety, or Quality Management are preferred.Strong communication, training, reporting, and teamwork skills.Excellent attention to detail and commitment to food safety and quality.Professional, responsible, proactive, organized, and quality-focused.