Call Center Agent

🏢 Perfect Smile / Dr Shady Samir
📍 Cairo, EgyptFull-timeOn-site
📅 Posted: 3w ago🔄 Updated: 3w ago
CV%
✨ AI Summary
We are seeking a friendly, organized, and persuasive Call Center Agent to join our dental clinic team. Responsibilities include answering calls and WhatsApp messages, booking appointments, following up with patients, explaining clinic services, and handling inquiries to ensure an excellent patient experience. The role involves 2 days off per week and working hours from 12:00 pm to 8:00 pm or 1:00 pm to 9:00 pm.
Required Skills
Soft Skills & Professional Competencies
○Communication○Problem Solving○Active Listening○Empathy○Time Management
Productivity & Workplace Tools
○Computer Skills○Microsoft Office
Other
○WhatsApp○customer care○customer support
Business, Sales & Management
○Scheduling○Customer Success
Hospitality, Retail & Customer Service
○Call Center Experience
Requirements
Strong communication skillsSales/customer service experience preferredOrganized and committedGood computer and WhatsApp skillsProfessional attitude and positive energy
Description
We are looking for a friendly, organized, and persuasive Call Center Agent to join our dental clinic team.Responsibilities:Answer incoming calls and WhatsApp messagesBook and confirm appointmentsFollow up with patientsExplain clinic services professionallyHandle inquiries and maintain excellent patient experienceDays off : 2 daysWorking hours : 12:00 pm to 8:00 pm or 1:00 pm to 9:00 pm
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00