Account Manager

🏢 division50
📍 United Arab EmiratesFull-timeRemote
📅 Posted: 2mo ago🔄 Updated: 2mo ago
CV%
✨ AI Summary
The Account Manager at Division50 is responsible for managing client relationships post-sale, focusing on onboarding, retention, and growth through renewals and upsells. This role is crucial for minimizing client churn and ensuring client satisfaction. The ideal candidate will have direct experience managing client relationships in a services or agency setting, demonstrating strong organizational and communication skills, particularly in video interactions. Fluency in English is essential, and Arabic is a strong plus for regional client-facing activities.
Required Skills
Business, Sales & Management
OnboardingUpsellingClient Relationship Management
Other
client check-insclient renewalsvideo conferencing
Soft Skills & Professional Competencies
CommunicationOrganization
Nice to have:
Business, Sales & Management
Key Account Management
Description
About the roleDivision50's Account Manager owns the client relationship after the sale — onboarding, check-ins, renewals, and upsells — keeping clients happy and reducing churn. This is a retention role: you're measured on clients who stay and grow.What you'll doOwn a book of client accounts: onboarding, regular check-ins, coordinating delivery.Drive renewals and upsells; get ahead of at-risk accounts before they churn.Be the client's trusted point of contact.What we're looking for (non-negotiable)You've personally owned client relationships in a services or agency business — responsible for keeping clients happy and renewing them, not just delivering work.Calm, proactive, organized; comfortable on video with clients.Fluent English; Arabic a strong plus (client-facing in the region).Nice to have: marketing-agency client management; a track record of high retention.About us & how to applyDivision50 is a fast-growing digital-marketing partner. Apply below — strong applicants get a short video interview. Competitive base plus renewal commission.
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00