Requirements
Proven experience as a General Manager or senior operational leader in premium/luxury dining. Demonstrated experience managing P&L, budgets, labor costs, revenue, and operational KPIs. Strong guest-facing skills, commercially minded, and excellent knowledge of luxury hospitality standards.
Description
A prestigious hospitality concept in Dubai is seeking an experienced General Manager to take full leadership of its operation and drive both service excellence and commercial performance.We are looking for a confident and hands-on hospitality leader with a strong background in premium dining, who understands how to lead from the front, develop high-performing teams, build strong guest relationships, and deliver consistently exceptional standards in a fast-paced environment.The RoleTake overall responsibility for the day-to-day operation, ensuring smooth service and consistently high standards.Lead, coach, and develop the management and service teams, creating a strong culture of accountability and performance.Maintain a strong presence on the floor and build genuine relationships with guests, including VIPs and regular clientele.Take ownership of financial performance, including budgeting, forecasting, labour, cost control, and P&L management.Analyze business performance and operational KPIs, identifying opportunities to increase revenue, improve efficiency, and maximize profitability.Ensure service, food, beverage, presentation, and operational standards are consistently maintained.Work closely with the culinary and senior leadership teams to deliver a seamless overall guest experience.Oversee recruitment, training, performance management, and retention of the team.Manage operational compliance, health and safety, licensing, stock control, and supplier relationships.Support business development, marketing initiatives, events, and partnerships that contribute to the venue's growth.Identify areas for continuous improvement and implement initiatives that enhance both the guest experience and operational performance.What We're Looking ForProven experience as a General Manager or senior operational leader within a premium or luxury dining environment.Strong understanding of high-volume, high-expectation hospitality operations.Demonstrated experience managing P&L, budgets, labour costs, revenue, and operational KPIs.A natural leader who can inspire, develop, and hold teams accountable.Strong guest-facing skills with the ability to handle VIPs, challenging situations, and high-pressure service periods with confidence.Commercially minded, with a clear understanding of what drives profitability and operational efficiency.Strong communication, organization, and decision-making skills.Hands-on, energetic, and present on the floor rather than purely office-based.Excellent knowledge of luxury hospitality standards and guest expectations.Due to the confidential nature of this opportunity, further details regarding the concept will be shared with shortlisted candidates during the recruitment process.