Customer Service / Order Entry Specialist

🏢 valley trade
📍 Cairo, EgyptFull-timeOn-site
📅 Posted: 1mo ago🔄 Updated: 1mo ago
CV%
✨ AI Summary
The Customer Service / Order Entry Specialist will be responsible for receiving calls and WhatsApp messages from dentists, accurately registering their orders on the Odoo system, and verifying order details. This role involves coordinating with sales and warehouse teams and responding professionally to doctors' inquiries. The position requires a minimum of 4 years of experience in data entry or customer service, high accuracy and speed, and excellent communication skills.
Required Skills
Other
○data entry○customer-friendly attitude○customer support○customer care
Soft Skills & Professional Competencies
○Communication
Business, Sales & Management
○Customer Success
Information Technology
○ERP
Requirements
Minimum 4 years experience in data entry or customer serviceHigh accuracy and speed in data entryPrevious experience with Odoo (or a similar ERP system) is preferredExcellent communication skills and a customer-friendly attitude
Description
Receive calls and WhatsApp messages from dentists and register their ordersEnter orders accurately on our Odoo system (Order Form)Verify order details (product – quantity – doctor's data – address)Follow up on orders and coordinate with the sales and warehouse teamsRespond to doctors' inquiries professionally and quickly
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00