Requirements
Requires 15+ years of experience in Sales and Commercial roles within the furniture industry, including showroom/retail operations. Proven experience leading multi-branch or multi-site sales/retail operations is essential. Strong track record of owning revenue targets and driving sales performance through people leadership, building sales processes, forecasting discipline, and performance management systems. Must be comfortable operating cross-functionally with Marketing, Product, and Fulfillment/Operations teams.
Description
About the RoleWe're looking for a commercially-minded leader to own our organization's commercial engine — converting market demand into profitable revenue through disciplined sales leadership, high-performing retail operations, and a consistent customer-facing commercial experience.What You'll Own Revenue, sales conversion, average ticket size, pipeline health, and overall commercial performance against targets Leadership of Area Managers, Branch Managers, and the showroom/retail sales organization A consistent sales operating model across branches — lead ownership, follow-up discipline, quotation management, and conversion practices Showroom operations aligned to commercial, service, and brand standards Forecasting discipline, with reliable visibility into pipeline, risks, opportunities, and expected revenue Sales productivity and capability, through performance management, coaching, recruitment, and development Cross-functional alignment with Marketing on lead quality, campaigns, and demand generation Cross-functional alignment with Product/Design teams to ensure accurate selling and product configuration Clean, complete handover of confirmed orders into fulfillmentWhat Success Looks Like Revenue targets delivered with healthy conversion and forecasting accuracy Consistently managed branch performance A disciplined, credible sales experience for customers Confirmed orders entering fulfillment complete, accurate, and execution-readyWhat We're Looking For15+ years of experience in Sales and Commercial roles within the furniture industry, including showroom/retail operationsProven experience leading multi-branch or multi-site sales/retail operationsStrong track record of owning revenue targets and driving sales performance through people leadershipExperience building sales processes, forecasting discipline, and performance management systemsComfortable operating cross-functionally with Marketing, Product, and Fulfillment/Operations teamsA leader who takes full ownership of commercial results rather than deflecting to other functions