ICQA Supervisor

🏢 Amazon Thunder
📍 Abu Dhabi, United Arab EmiratesFull-timeHybrid
📅 Posted: 3w ago🔄 Updated: 3w ago
CV%
✨ AI Summary
The ICQA Supervisor will be responsible for overseeing day-to-day operations, ensuring safety, quality, performance, and member experience. This role involves planning, resource management, training, performance management, and coaching to foster a productive team environment. The supervisor will set departmental expectations, ensure adherence to safety procedures, manage deadlines, and promote teamwork and collaboration. They will also track production metrics, develop continuous improvement strategies, and mentor team members. The position requires daily and weekly timecard review for pay accuracy and flexibility to work extended hours, holidays, and rotate shifts, including arriving 30 minutes early and staying 30 minutes late for pass-downs and reports.
Required Skills
Productivity & Workplace Tools
Word
Requirements
Requires 1+ years of Microsoft Office (Word, Excel, and Outlook) experience and a high school diploma or equivalent. Must be willing to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays. Preferred qualifications include working 40 hours/week and overtime as required.
Description
DescriptionAs a Supervisor, you'll strive to plan beyond your own needs, ensuring the sufficient resourcing of your function. This will include identifying training needs, staying on top of absence & performance management, as well as coaching and continuous monitoring of your department to engender a greater culture of productivity. Supervising day-to-day activities with responsibility for the overall safety, quality and performance and member experience of either Inbound or Outbound FC operations; Setting and clarifying departmental requirements and expectations while creating an environment of teamwork, collaboration and open communication; Understanding safety procedures, ensuring safe working practices and documenting accidents/incidents timely; Prioritizing appropriately meeting deadlines; Exhibiting professional behavior while coping well with ambiguity and change; Driving results and approaching obstacles proactively; Ensuring company policies are communicated and enforced consistently; Sourcing and nurturing ideas and rolling them into the creation of improvement plans; Taking proactive steps to ensure that best practices are shared across all departments, shifts and within the entire organization; Working closely with (HR, Facilities, Safety and IT) to build and secure support and resources for projects and initiatives; Tracking production metrics and utilizing data to develop strategies for continuous improvement and reporting to management; Assisting with the establishment of long-term operational strategic plans; Mentoring, providing training and development to optimize performance, creating organizational depth and individual growth; Recognizing top performance, coaching and progressive discipline for poor performance; Proposing and implementing improvements in equipment and processing methods; Conducting timecard review daily and weekly to ensure pay accuracy; Performing other duties with flexibility as assigned, rotating to other shifts/departments and working extended hours and holidays as needed including an expectation to arrive at least 30 minutes early and remaining at least 30 minutes at end of shift to complete pass downs, reports and timecard reviews.Basic Qualifications 1+ years of Microsoft Office (Word, Excel, and Outlook) experience High school or equivalent Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysPreferred Qualifications Work 40 hours/week, and overtime as requiredOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.Company - Q-Express Documents Transport - G25Job ID: A3164510
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00