✨ AI Summary
The Assistant Manager - Bell Desk will assist the Front Office / Assistant Front Office Manager in managing the guest service department as a successful independent profit center. This role involves planning, organizing, directing, and controlling the Concierge operation and administration to ensure maximum guest satisfaction. The ideal candidate will have a relevant degree or diploma in Hospitality or Tourism management, a minimum of 2 years of experience as an Assistant Manager - Concierge or Guest Service Manager, and hold the Clefs d'Or certification. Strong problem-solving, organizational, and interpersonal skills are essential.
Requirements
Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager - Concierge or Guest Service Manager. Should be a holder of the Clefs d'Or. Good problem solving, organisational and interpersonal skills are a must.
Description
SummaryTo assist the Front Office / Assistant Front Office Manager in managing the guest service department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Concierge operation and administration.QualificationsIdeally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager - Concierge or Guest Service Manager. Should be a holder of the Clefs d'Or. Good problem solving, organisational and interpersonal skills are a must.